Regional Manager, Health Services

2 weeks ago


Oshawa, Canada Dynacare Full time

Description Position at Dynacare
Job Posting: Regional Manager, Health Services Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Regional Manager, Health Services? The Regional Manager, Health Services is accountable for the operation of the Laboratory and Health Services Centers in accordance with the Dynacare strategic plans. The primary function is building great teams through strong, positive employee relations and creating a work environment that supports the delivery of exemplary customer care and a positive customer. Other accountabilities are efficient utilization of resources and fostering a culture of quality and continuous improvement. This is a full-time, permanent role, overseeing the Laboratory and Health Services Centers in Oshawa, Port Hope, Courtice, Port Perry, Peterborough, Belleville .

Internal job posting closes at 5:00pm(EST) on October 10, 2024. Why Dynacare is an amazing place for YOU: Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference: Responsible for transforming the Laboratory and Health Services Centers within a region to a new delivery model designed to ensure an excellent customer experience through consistent, outstanding customer care
Foster an environment of positive employee relations and strong teamwork while working in compliance with established human resources policies and practices
Encourage trust and open communication with direct reports, address employee feedback and input and ensure team understanding of corporate and departmental goals and performance
Engaging the Director, Health Services Operations and Human Resources for guidance and/or direction to ensure a positive client, customer or employee experience
Build and manage an effective team through strategic hiring, training, performance management, coaching and recognition
Liaise with clients and ensure their experience is positive by providing professional, timely assistance to enquires, educate clients on processes, investigate concerns and ensure full understanding of client needs
Analyze and make recommendations to continuously improve workflow processes to assure consistency and quality in the delivery of service to customers, laboratory operations and clients
Conduct metric reviews of area Laboratory and Health Services Centers to ensure key indicators of cost, quality, delivery, safety and customer experience are being met or exceeded, and introduce corrective actions where required
Participate in continuous improvement projects along with regional goals and objectives aligned with corporate strategy
Develop and administer regional operating budgets, identify potential cost saving and make recommendations for improvement
Responsible for completing operating reports using metrics and key performance indicators
Pursue ongoing continuing education to ensure awareness of new industry or regional trends, developments, laws regulations, and technology
Support the Business Development team with the establishment of new clients
Oversee maintenance and renovation programs for each location in the region in conjunction with the Manager, Support Services
Understanding of laboratory operations, processes and key performance indicators
Understanding of customer care best practices and demonstrated ability applying that knowledge in high volume, time sensitive environment
Promoting and championing a healthy and safe environment
Participate in and implement health and safety programs and activities such as training, communication, inspection, investigation and general safety promotion
What YOU bring to the role: Post-Secondary education in Healthcare, Science or Business 3+ years of leadership experience in a high paced, customer facing environment is preferred
Previous related experience required to perform job: 3-5 years
Proficient computer skills (MS Office and applicable software applications)
Lean Six Sigma and/or Change Management training - required
Proven attention to detail, excellent organizational, prioritization and time management skills
Ability to manage multiple items effectively
Experienced people manager with the ability to develop talent and building high performing teams
Effective communication skills and the ability to work effectively with all levels of management and non-management
A strong team player with the ability to work independently with a high degree of initiative.
Demonstrated customer focus with the ability to engage direct/indirect reports to promote a customer centric environment
Highly motivated individual with a proven track record of delivering results on multiple priorities while meeting competing deadlines
Knowledge of technical procedures as they apply to laboratory testing, shipment logistics and specimen
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.



  • Oshawa, Canada Dynacare Full time

    DescriptionPosition at Dynacare Job Posting: Regional Manager, Health ServicesWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get...


  • Oshawa, Canada Lakeridge Health Full time

    **Manager Regional Cancer Screening** - Department:_ DRCC Central East Screening - Program:_ Drcc Administration - Status:_ Regular Full Time Days, Evenings, Weekends; 8 hour shifts (Subject to Change) - Location:_ Oshawa - Wage Schedule:_ $55.120 - $77.830 per hour - File Number:_ 2400001483 **DUTIES AND RESPONSIBILITIES**: The Regional Manager is...

  • Regional Manager

    3 months ago


    Oshawa, Canada Classic Towing & Storage Full time

    Job Summary: We are seeking a highly motivated and experienced Regional Manager to oversee our operations in multiple locations. As a Regional Manager, you will be responsible for managing and leading a team of employees, driving business growth, and ensuring operational excellence. This is a key leadership role that requires strong project management,...

  • Regional Manager

    6 months ago


    Oshawa, Canada Classic Towing & Storage Full time

    Job Summary: We are seeking a highly motivated and experienced Regional Manager to oversee our operations in multiple locations. As a Regional Manager, you will be responsible for managing and leading a team of employees, driving business growth, and ensuring operational excellence. This is a key leadership role that requires strong project management,...


  • Oshawa, Canada Lakeridge Health Full time

    **Director People Services** Director - People Services Regular Full Time Human Resources Days - 8 Hour Shifts (Subject to Change) Lakeridge Health Oshawa Salary Range - $68.800 - $98.470 per hour UNEX 2400000657 The care we provide at Lakeridge Health is shaped by our vision: One System, Best Health and our values to Improve Population Health,...


  • Oshawa, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today.** Job Summary: This position provides a high level of customer service support to meet internal and external customer...


  • Oshawa, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today.** **Job Summary**: This position provides a high level of customer service support to meet internal and external customer...

  • Regional Manager

    3 weeks ago


    Oshawa, Canada General Motors Full time

    **Job Description**: The Regional Manager, Sales will be responsible for leading, motivating and developing a team of twelve District Sales Managers within Central Region. The District Sales Managers (DMs) are based throughout the Region, and most are remotely located. Central Region includes the Province of Ontario and the Region of Gatineau in Quebec. The...


  • Oshawa, Canada REGIONAL MUNICIPALITY OF DURHAM Full time

    In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities. Reporting to the Director of Oral Health, the incumbent will: - Manage the clinical programs in the Oral Health Division ensuring Ontario Public Health Standards...


  • Oshawa, Ontario, Canada Lakeridge Health Full time

    About UsAt Lakeridge Health, we are committed to delivering exceptional patient care and providing a supportive work environment for our staff. Our medical physics team is dedicated to ensuring that radiation doses are delivered accurately, effectively, and safely. We are seeking a highly skilled Radiation Therapy Specialist to join our team in the Durham...


  • Oshawa, Canada Lakeridge Health Full time

    **Patient Care Manager Ambulatory Hemodialysis** - Department:_ Ambulatory Hemo In Centre - Oshawa - Program:_ Nephrology - Status:_ Regular Full Time 8 Hour Shifts, Days, On-Call Schedule (Subject to Change) - Location:_ Oshawa - Wage Schedule:_ $55.120 - $77.830 per hour - File Number:_ 2300003341 **DUTIES AND RESPONSIBILITIES**: Reporting to the...


  • Oshawa, Canada Lakeridge Health Full time

    **Clinical Director Emergency Services and Base Hospital** - Status:_ Regular Full Time - Program:_ Emergency & Central East Prehospital Care Program 8 Hour Shifts, Days Schedule (Subject to Change) - Location:_ Oshawa - Wage Schedule:_ $70.860 - $101.420 per hour - File Number:_ 2400003718 Reporting to the Health System Executive, the Clinical Program...

  • Regional Sales Closer

    6 months ago


    Oshawa, Canada Provincial Smart Home Services Full time

    **About Us: Provincial Smart Home Services** is providing sustainable HVAC & Smart Home Technology to Canadians. 24/7 days a week we provide superior customer service because our team members have the highest standards and are willing to do whatever it takes to get the job done right. **Our Mission**: A valuable service that can help homeowners save...

  • Clinic Manager

    2 months ago


    Oshawa, Canada NeuPath Health Full time

    **Job description**: We are looking for an experienced Clinic Manager to join our team in Oshawa, Ontario. This is a great opportunity for a hands-on leader to use their skills to influence positive change and create long-term value through thoughtful and outcome-driven leadership. If you are looking for a role in a rapidly growing, patient-centered clinic,...


  • Oshawa, Canada Durham Community Health Centre Full time

    **Job Posting **Position Title: Case Manager, Welcoming Streets (2 positions)** **Employment Status: Contract Full-time until March 31, 2025** **Position Status: This is a Bargaining Unit position. All terms and conditions of the collective** **bargaining agreement apply.** **Hours of Work Schedule**:35 hours/week (1 FTE) [days/evenings and weekends may be...

  • Locksmith Shop Manager

    6 months ago


    Oshawa, Canada Durham Regional Locksmiths Full time

    Durham Regional Locksmiths is seeking a shop manager to supervise shop operations. **Responsibilities**: - Answer phone and schedule service calls for techs. - Provide assistance in shop to customers. - Pinning and repairing locks. - Cutting keys. - Perform key coding and rekeying services. - Order materials. - Keep accurate records of service calls,...


  • Oshawa, Canada Staples Canada Full time

    : 1273422 **Who we are**: As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. If...


  • Oshawa, Canada THE REGIONAL MUNICIPALITY OF DURHAM Full time

    **THE REGIONAL MUNICIPALITY OF DURHAM** **Health Department** **Clinical Dentist - Temporary (temp part time or temp full time)** **Job ID: 19582** In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities. **Location** This...


  • Oshawa, Canada THE REGIONAL MUNICIPALITY OF DURHAM Full time

    **THE REGIONAL MUNICIPALITY OF DURHAM** **Health Department** **Clinical Dentist - Temporary (temp PT or temp FT)** **Job ID: 19582** In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities. **Location** This position is...


  • Oshawa, Canada Durham Regional Locksmiths Full time

    Durham Regional Locksmiths is seeking a shop manager to supervise shop operations and schedule work for field technicians. **Responsibilities**: - Answer phone and schedule service calls for techs using field software. - Provide assistance in shop to customers. - Pinning and repairing locks. - Cutting keys. - Perform key coding and rekeying services. -...