PEGA SRE Analyst

3 weeks ago

Toronto, Canada RBC Full time

Job Summary

Job Description
WHAT IS THE OPPORTUNITY?
We are looking to for a PEGA SRE Analyst with expert PEGA technical knowledge to support the applications within the portfolio of Digital Ops & Advisor Channels Technology.
As a PEGA SRE Analyst, you will be the hands-on lead to understand, document the PEGA workflow applications using the PEGA technologies and understand the integrations to the application workflow. Working collaboratively with our application custodians and support team and be a key contributor to application design and implementation with forward thinking towards instrumentation and resiliency.

WHAT WILL YOU DO?
Understand the integration of the PEGA solution with other enterprise application through service and streaming technology.

Ability to interpret the enterprise class structure and reusable foundational components.

Analyze, troubleshoot and debug problems in continuously growing integrated environment,

Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriate

Collaborate and contribute on cross-functional enterprise initiatives and manage the effective implementation of assigned deliverables.

Actively participate in development projects to represent the interests of maintaining Production application stability and adhering to Production readiness standards.

Coordination with the Application Custodian on audit items

Complete investigation and root cause analysis for a permanent solution

Proactively identify potential gaps in monitoring and alerting

WHAT DO YOU NEED TO SUCCEED?
Must have:
In-depth knowledge of PEGA version 7, 8.5 and up.

Good understanding DevOps and continuous delivery methodology

Demonstrated ability to make technical design/enhancement recommendations/decisions across different applications/technologies, mentor on standards and coding practices and debug very complex or urgent problems

Able to problem solve integration issues to provide solutions to requirements and engineering limitations

Experienced with RBC Infrastructure such as AIX, DB2, SQL, Teradata, F5, NAS, OCP, and z/OS

Experience with monitoring tools such as Dynatrace, Zabbix, PagerDuty, Splunk, Grafana and Kibana

Nice-to-have :
Certified PEGA Senior System Architect

Good understanding of Camunda, Angular, JAVA and Cloud Technologies.

Prior experience with Kofax, Content Management, Records Management, Forms Digitization, RPA

Preferred one or more relevant application design and development certifications

On-Premise and Cloud architectures, integration by Web Services and APIs (REST)

Development language: Java script, Shell/Batch, PHP

Agile development methodologies and tools (Jira, Confluence, Service Now, GitHub)

Whats in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

Job Skills
Agile Methodology, Alerting (Inactive), Application Infrastructure, IT Automation, IT Incident Management, IT Monitoring, IT Systems Integration, Operations Support, Organizational Leadership, Problem Management, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems Software

Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City:
TORONTO Country:
Canada Work hours/week:
37.5 Employment Type:
Full time Platform:
TECHNOLOGY AND OPERATIONS Job Type:
Regular Pay Type:
Salaried Posted Date:
2024-11-29 Application Deadline:
2024-12-31 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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