Salesforce Data Cloud Consultant

4 weeks ago

Halifax, Canada CloudKettle, a Bell Canada company Full time

We are seeking a passionate candidate with experience in Customer Data Platform (CDP) solutions and a solid understanding of data management. In this role, you will use Salesforce Data Cloud to create data-driven customer experiences. You will design, identify, and recommend scalable solutions to clients.

Location: Remote, within Canada or the United States

Responsibilities

As a Salesforce Data Cloud Consultant, your role will involve:

  • Working with clients to understand their needs, particularly in areas like data-driven marketing, a unified customer view, and marketing technology, all with a focus on Data Cloud.
  • Authoring solution design documentation to fulfill client requirements.
  • Conducting thorough assessments of customer system landscapes and identifying areas for optimization using Data Cloud.
  • Building audience segmentation strategies using Salesforce Data Cloud features.
  • Teaming up with other groups to transform data-driven insights into practical marketing and customer service initiatives.
  • Explaining complex Digital Data and CDP topics to those unfamiliar with these areas, including discussing the benefits and potential drawbacks of solutions.
Experience Requirements
  • Experience with Customer Data Platforms or Master Data Management (MDM) platforms, such as Salesforce Data Cloud, IBM InfoSphere, Segment, Amperity, or ActionIQ.
  • Proven experience working with Customer Data Platforms (CDPs).
  • A solid understanding of data management principles, data modeling, and Extract, Transform, Load (ETL) processes.
  • Familiarity with Salesforce Marketing Cloud or core Salesforce products is highly advantageous.
  • A strong analytical mindset and demonstrated ability to derive insights from complex customer datasets.
  • Excellent communication and collaboration skills, with the ability to bridge technical and business concepts.
  • Preference will be given to candidates with certifications in Salesforce Data Cloud, Marketing Cloud, or related areas.
  • Working knowledge of Salesforce Data Cloud.
  • Experience with Salesforce Sales/Service Cloud data models.
  • Experience with marketing campaign design and implementation.
  • Experience with technologies and processes for mobile and social media technologies, solutions, and strategies.
  • Experience in a consulting environment and/or digital agency, with a demonstrated track record of continuing responsibilities, creativity, and innovation.
  • Bilingual fluency in verbal and written French and English is a strong asset.
Benefits
  • The opportunity to be part of a fast-growing professional services organization working with some of the largest and most exciting companies in the world.
  • A flat, modern, high integrity work culture with direct and daily access to all levels of the team.
  • Medical and dental benefits.
  • Best-in-class training on the Salesforce platform.
  • An allowance to help set up your own home office, whether you work remotely or at our office.
  • Flexible remote work options to suit your role and lifestyle.
  • We empower you to hone your craft with paid time for training, reimbursement for certifications and the ability to share your passion across our blog and social accounts.

Please note: While hands-on Salesforce Data Cloud experience might be limited in the market, we are actively seeking candidates who clearly demonstrate their transferable skills from CDPs and data-focused roles.

Compensation details: 80000-90000 Yearly Salary

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Business Consulting and Services

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