Field Technician Lead
1 week ago
As a Lead Advanced Field Service Technician at Honeywell, you will have the opportunity to join our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. Field Service Supervisor and you'll work on customer sites based out of our Markham, Ontario office.
In this role, you will impact the success of our field service operations, customer satisfaction, and the growth of the organization. You will work with critical building management, HVAC and security systems with the opportunity to work on a range of commercial and government buildings, health care facilities, airports and correction facilities. In this role you will help our customers to use technology to improve productivity and increase the value of services provided to our many different customers.
The primary focus is to provide continuing service support for Honeywell's Commercial Controls Building Automation HVAC systems.
Key Responsibilities
- Preventive Maintenance, Corrective Maintenance, and Emergency Support maintenance of customer's Honeywell Quality Control Systems.
- Publish critical reporting to customers including Monthly Performance, Results Reports, Correction Action Reports.
- Provide 7 X 24 emergency on-call support to customer and technicians on a rotation schedule with other Honeywell Technicians.
- Manage, coordinate, and deliver small projects with minimal supervision.
- Work with Service Manager to identify and prepare pricing to be utilized in proposals to Honeywell customers.
- Provide support to Sales/Estimation Team for quoting new opportunities on building automation systems.
- Provide guidance and support to junior technicians.
YOU MUST HAVE
- 5 years of experience in maintaining and commissioning building automation systems / HVAC controls, and energy management strategies.
- 3+ years of experience using Basic Windows and Microsoft Office experience.
- Degree / diploma in a related field.
- A valid G license.
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