Principal Platform Architect- French Speaking, Various Indsutries

OverviewArchitects play a critical role in guiding customers through their digital transformation journey through leading solutioning and scoping discussions during pre-sales (role and level dependent) and driving the successful delivery of strategic, multi-workflow, term-based projects.French version: Les architectes jouent un rôle critique en guidant les clients dans leur parcours de transformation numérique en menant des discussions de solutionnement et de cadrage pendant la pré-vente (rôle et niveau dépendent) et en pilotant la livraison réussie de projets stratégiques multi-flux et à terme.The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.ResponsibilitiesWork with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutionsBe a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutionsProvide a variety of knowledge across multiple workflowsDevelop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation visionTranslate goals to outcomes into a customer roadmapTranslate business information and technical requirements into an architectural blueprint to achieve complex goalsEngage with the customer\'s Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer\'s core applicationsManage technical governance, and a delivery operating model and governanceEnsure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practicesSupport the sales effort by scoping and estimating the engagement and change ordersBe an active contributor of leading practices and expertise related to the ServiceNow platformMaintain skills / certifications on relevant technologies and workflowsSupport the professional development of others through mentoringPlatform Architect SpecificsThis is a technical advisory role, responsible for helping customers establish a solid technical foundation in the ServiceNow platform and design solutions to drive business outcomes through adoptionEnsure customers leverage leading practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platformGuide ServiceNow, partner and customer employees on the team to deliver a solution on the technical architecture designed for long-term successInterface with the customers across Executive, Platform Owner, Enterprise Architects and development teams by structuring and implementing solutionsJob DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from thousands of customer engagements.The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.ResponsibilitiesWork with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutionsBe a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutionsProvide a variety of knowledge across multiple workflowsDevelop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation visionTranslate goals to outcomes into a customer roadmapTranslate business information and technical requirements into an architectural blueprint to achieve complex goalsEngage with the customer\'s Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer\'s core applicationsManage technical governance, and a delivery operating model and governanceEnsure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practicesSupport the sales effort by scoping and estimating the engagement and change ordersBe an active contributor of leading practices and expertise related to the ServiceNow platformMaintain skills / certifications on relevant technologies and workflowsSupport the professional development of others through mentoringQualificationsExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving12+ years progressive experience as part of a professional services organization; or equivalent education/experienceMinimum 2 years of ServiceNow Platform experience is requiredCanadian citizenship or permanent residency status and reside in Montreal, Canada or nearby areaMust be fluent in French & EnglishManagement consulting experienceAbility to travel up to 25%Creativity with comfort running programs independently within a fast-paced environmentSuccess driving complex issues through analysis and resolutionAbility to relay complex information to diverse set of audiences, both technical and non-technicalServiceNow certifications in aligned workflowIndustry domain expertise in Financial Services or Public Sector preferredLarge program experience leading architecture and designEnterprise architecture experienceCloud application technology experienceAdditional InformationWork PersonasNous abordons notre monde du travail distribué avec flexibilité et confiance. Les profils de travail (flexible, à distance ou requis au bureau) sont des catégories attribuées aux employés de ServiceNow en fonction de la nature de leur travail et de leur lieu de travail assigné.Pour en savoir plus, cliquez ici.Pour déterminer l\'éligibilité à un profil de travail, ServiceNow peut confirmer la distance entre votre résidence principale et le bureau ServiceNow le plus proche à l\'aide d\'un service tiers.Equal Opportunity EmployerServiceNow est un employeur qui souscrit au principe de l\'égalité d’accès à l’emploi. Tous les candidats qualifiés recevront une considération pour l’emploi sans égard à la race, la couleur, la croyance, la religion, le sexe, l’orientation sexuelle, l’origine nationale ou la nationalité, l’ascendance, l’âge, le handicap, l’identité ou l’expression de genre, l’état matrimonial, le statut d’ancien combattant ou toute autre catégorie protégée par la loi. De plus, tous les candidats qualifiés ayant des antécédents d’arrestation ou de condamnation seront pris en considération pour un emploi conformément aux exigences légales.AccommodationsNous mettons tout en œuvre offrir une expérience accessible et inclusive pour tous les candidats. Si vous avez besoin d’une mesure d’adaptation raisonnable pour compléter une partie du processus de candidature ou si vous n’êtes pas en mesure d’utiliser cette candidature en ligne et que vous avez besoin d’une autre méthode pour postuler, veuillez communiquer avec globaltalentss@servicenow.com pour obtenir de l’aide.Export Control RegulationsPour les postes nécessitant l’accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l’exportation, ServiceNow peut être tenu d’obtenir l’approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l’obtention par ServiceNow d’une licence d’exportation ou d’une autre approbation qui pourrait être requise par les autorités de contrôle des exportations.Extrait de Fortune. 2025 Fortune Media IP Limited. Tous droits réservés. Utilisé sous licence. #J-18808-Ljbffr