Commercial Insurance Advisor

OverviewBeing a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with the utmost professionalism. We want to invest in you Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements The RoleWe are looking for a Commercial Insurance Advisor to join BrokerLink and work out of our St. John’s, NL or Marystown, NL office on a Permanent (FT) basis. BenefitsFlexible health and dental insurance benefits packagePersonal Spending amount to invest in your healthy lifestyleRRSP - Registered Retirement Savings Plan with Company matchingESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect“Dress for your day”, dress according to your daily scheduleCompetitive compensation package with bonus aspectEmployee discount program, including Apple, Bell, Rogers and morePaid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per yearWorking for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024 What The Role EntailsService Independent Business Unit accounts as well as writing new businessProvide customers with prompt service by providing advice, help customers understand insurance, discuss customer concernsReview and provide processing instructions on all incoming commercial paperworkAssist with quotes to customers, write new business, review existing coverage and update customer file informationPrepare documentation for insurers, complete applications for new clients, issue insurance certificatesReview and provide processing instructions on endorsements, and follow up on paymentsCommunicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims statusSource and obtain additional information requested by the underwriter and complete applications The Successful Candidate Will HaveIf you feel you have the equivalent skills, please apply*High School Diploma and/or Post-Secondary EducationTwo or more years of customer service experience2 to 3 years of insurance experienceA valid insurance license for the Province of Newfoundland or willing to obtain sameExposure to EPIC is an assetProficient in MS Office – Word, Excel, OutlookExcellent customer services skills and adept in conflict resolutionDemonstrated ability to handle multiple priorities successfullyStrong analytical and organizational skillsExcellent verbal and written communication skills We thank all applicants for their interest, but only those selected for an interview will be contacted. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength We want to foster a workplace that makes all our team members and customers feel welcome and appreciated. Discover more about BrokerLink Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference #J-18808-Ljbffr