Head of Customer Success
1 week ago
Direct message the job poster from FrontlineIQ. FrontlineIQ is the AI sales coach built for in‑person sales teams—on the floor, in the showroom, at the counter, or across the desk. We help salespeople practice, improve, and perform using natural voice role‑plays, realistic sales scenarios, and real‑time coaching powered by AI. Our platform builds confidence, shortens ramp time, and helps teams hit their numbers with consistency. We’re already live with leading retail and furniture brands across North America and expanding into automotive and other frontline sales industries. Backed by UP.Labs and world‑class investors, we recently closed an oversubscribed $3.3M seed round and are scaling quickly. About the Role As Head of Customer Success, you’ll lead customer relationships and account performance end‑to‑end. You’ll partner directly with sales, operations, and training leaders at large enterprise customers to ensure they see meaningful results and measurable ROI using FrontlineIQ. You’ll design and scale our customer success strategy, build the playbooks and processes needed to support rapid growth, and become a trusted advisor to both day‑to‑day users and executive stakeholders. You’ll be responsible for renewals, retention, expansion, adoption, and customer advocacy. This role is hands‑on and strategic—you’ll balance field conversations, data analysis, onboarding plans, training guidance, renewal strategy, and the ability to speak the language of sales with confidence. What You’ll Do Own enterprise customer relationships from onboarding to expansion Deliver measurable revenue impact, retention, and ROI Build repeatable processes and tools for scale Partner with product to turn customer insight into action Support customers through training, best practices, and proactive engagement Create champions who share wins, testimonials, and referrals Who You Are You’ve led enterprise accounts with proven success You speak sales fluently and connect deeply with operators and frontline leaders You’re equally strong with people and with numbers You thrive in fast‑moving environments and take full ownership You’re motivated by outcomes, not activity Seniority level Executive Employment type Full‑time Industries Software Development #J-18808-Ljbffr
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Head of Customer Success
2 weeks ago
Montreal, Canada FrontlineIQ Full timeDirect message the job poster from FrontlineIQ. FrontlineIQ is the AI sales coach built for in‑person sales teams—on the floor, in the showroom, at the counter, or across the desk. We help salespeople practice, improve, and perform using natural voice role‑plays, realistic sales scenarios, and real‑time coaching powered by AI. Our platform builds...
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Head of Customer Success
2 weeks ago
Montreal, Quebec, Canada Planned Full time $120,000 - $180,000 per yearPlanned is an event management platform that helps companies streamline their meetings and events booking process. We make it easy for anyone to plan successful events while giving finance teams the visibility and control they need to maximize their budget. We already work with over 200 companies across North America - including PwC, L'Oréal, and Nike, -...
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Head of Customer Success
1 week ago
Montreal, Quebec, Canada Planned Full time US$120,000 - US$180,000 per yearPlanned is an event management platform that helps companies streamline their meetings and events booking process. We make it easy for anyone to plan successful events while giving finance teams the visibility and control they need to maximize their budget. We already work with over 200 companies across North America - including PwC, L'Oréal, and Nike, -...
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Head of Customer Success — Enterprise Growth
1 week ago
Montreal, Canada FrontlineIQ Full timeA software development company in Montreal is seeking a Head of Customer Success to lead customer relationships and performance. The ideal candidate will have proven success in managing enterprise accounts, with strong sales fluency and the ability to engage with both frontline leaders and operators. This is a full-time executive-level role that demands a...
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Head of Customer Success — Enterprise Growth
1 week ago
Montreal, Canada FrontlineIQ Full timeA software development company in Montreal is seeking a Head of Customer Success to lead customer relationships and performance. The ideal candidate will have proven success in managing enterprise accounts, with strong sales fluency and the ability to engage with both frontline leaders and operators. This is a full-time executive-level role that demands a...
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Customer Success
2 weeks ago
Montreal, Canada Canonical Full timeCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.We are hiring a Customer Success – Team Manager. To support Canonical’s growth, we...
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Customer Success
1 week ago
Montreal, Canada Canonical Full timeCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. We are hiring a Customer Success – Team Manager. To support Canonical’s growth,...
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VP, Customer Success
2 weeks ago
Montreal, Canada Coveo Full timeShape the Next Chapter of Customer Success Excellence Ready to redefine the future of Customer Success in an AI-powered world? At Coveo, we are powering over 700 organizations to transform their data into personalized, high-impact digital experiences. Powered by cutting-edge technology, a culture of innovation, and a global reach, Coveo is entering an...
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Customer Success Manager
4 weeks ago
Montreal, Canada Amilia Full timeJoin to apply for the Customer Success Manager role at Amilia Get AI-powered advice on this job and more exclusive features. Talent Acquisition @ Amilia | Passionate about Tech & People Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits,...
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Customer Success Manager
4 weeks ago
Montreal, Canada Amilia Full timeJoin to apply for the Customer Success Manager role at Amilia Get AI-powered advice on this job and more exclusive features. Talent Acquisition @ Amilia | Passionate about Tech & People Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits,...
