Customer Service Specialist | $65/hr Remote

2 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Victoria Surrey Halton Hills London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Crossing Hurdles Full time

Customer Service Specialist | $65/hr Remote Get AI-powered advice on this job and more exclusive features. This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $45.00/hr - $65.00/hr At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor that collaborates with the world’s leading AI research labs to build and train cutting-edge AI models. Organization: Mercor Position: Customer Service Representative Referral Partner: Crossing Hurdles Type: Hourly Contract Compensation: $45–$65/hour Location: Remote Commitment: 10–40 hours/week Role Responsibilities (Training support will be provided) Use your professional expertise as a Customer Service Representative to create and refine occupation-specific questions. Evaluate AI-generated responses for accuracy, tone, empathy, and problem-solving ability. Provide insights into best practices in customer communication, conflict resolution, and service excellence. Support the development of AI systems that simulate effective, human-like customer support interactions. Requirements Strong experience working full-time as a Customer Service Representative. Excellent written and verbal communication skills. Strong analytical and interpersonal abilities. Access to a desktop or laptop computer (Chromebooks not supported). Ability to work independently and meet deadlines in an asynchronous setup. Application Process (Takes 20 min) Upload resume AI interview based on your resume (15 min) Seniority level Associate Employment type Contract Job function Research Industries: Consumer Services and Research Services #J-18808-Ljbffr

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