Coordinator Key Accounts

Requisition ID: 187809
Career Group: Corporate Office Careers
Job Category: Wholesale Key Accounts
Travel Requirements: 0 - 10%
Job Type: Full-Time

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

The Key Accounts Coordinator is responsible for maintaining the day-to-day initiatives for National Accounts by actively contributing to a positive, productive, and safe work environment. This includes the coordination and execution of customer related requirements.

• Prepare reports as required (i.e. Service level, Vendor loyalty reports, cost change, sales)
• Coordinate promotional activity as required (i.e. costing, forecasting, allocation tables)
• Manage issue logs for respective accounts
• Manage the listings and maintain the assortments
• Key contact for all accounts (excludes credit and delivery issues, provided issue is not resolved)
• Conduct store visits to understand development and opportunities to build relationships with the customer
• Monitor service levels and make recommendations for improved sales and service level performance
• Complete cost change files where applicable
• Prepare communications as required (i.e. new listings/de-listings)
• Attend quarterly meetings with key accounts to review category, sales and opportunities for growth
• Collaborate regularly with buying and category management for promotion, forecasts, etc. and distress inventory (work together to minimize losses)
• Day to day contact with stores
• Maintain a clean and safe work environment as per company requirements
• Other duties as required

• Post Secondary Education preferred – or equivalent experience
• Merchandising or retail experience
• Strong communication skills (oral and written)
• Proficient use of Microsoft Office Suite
• Working Knowledge of SAP and EXE preferred
• Retail operations/ merchandising experience

Technical Skills:

• A minimum of five years retail or customer related experience

At Sobeys, we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.