The Tea Room Head Manager

4 weeks ago

Ottawa, Ontario, Canada Engineering Society of Queen's University Full time

The Tea Room Head Manager will oversee all operations of The Tea Room as well as lead the Café's management team and staff.

Responsibilities Include:

  • Hiring both Assistant Managers and staff
  • Creating a strategic plan and operational budget for the business year
  • Driving overall strategic direction of the Tea Room and facilitating long-term planning
  • Performing financial and operational reviews
  • Planning and coordinating staff training
  • Support and oversee Assistant Managers in all aspects of their portfolios (Operations, Business, and Environmental/Marketing)
  • Maintain weekly communication with Assistant Managers and staff
  • Engaging students, alumni, administration, media, and other stakeholders to further the educational goals of the Tea Room
  • Monitor financial information, compile reports, and service record keeping
  • The Head Manager will be responsible for all aspects of the service during the summer
  • Scheduling staff shifts and dealing with day-to-day human resources issues of the business
  • Working regularly scheduled Supervisor shifts
  • Day-to-day operations (opening, closing, cash handling)

Skills and interests that will be considered an asset for this position include:

  • Strong leadership skills
  • Enthusiasm and a positive attitude towards networking
  • Demonstrated oral and written communication skills
  • Interest in small business management and finances
  • Strong ability to research and learn independently
  • Ability to motivate self, staff and assistant managers, and work in groups
  • Extensive time management and organizational skills
  • Ability to develop projects through all stages of development and implementation
  • Ability to analyze information and develop conclusions
  • Proficiency in standard word and numerical processing programs (MS Word and MS Excel)
  • Interest in the food and beverage/retail industry
  • Commitment to The Tea Rooms Three Pillars of environmental sustainability, fiscal responsibility and community education

Reports To:

  • Engineering Society Director of Retail Services
  • Engineering Society Vice-President (Operations)

Work Term:

  • May 1st, 2025 to April 30th, 2026
  • This is not a paid position during the summer; however, a strategic plan and budget must be created during the summer

Salary/Time Commitment:

  • $345 Week Salaried
  • 20 hours expected per week
  • Salary is non-negotiable

Applicants are expected to provide an Application Package. The package must include (in the following order):

  • Title page
  • Resume
  • Responses to the following 4 questions:
  • Describe your leadership style and a time you worked effectively with a team
  • Describe ONE goal or new idea you would like to implement for The Tea Room and how you would achieve it
  • Why do you want to be the Head Manager of The Tea Room and what qualities and/or experiences would make you a good fit for this position?
  • Please add anything additional you would like to say in your application package (optional)
  • If you are participating in an internship at this time, you must additionally submit a one-page transition plan outlining how you will successfully complete the transition while fulfilling your internship responsibilities

Submission Requirements:

  • Maximum 700 words per question
  • Font: Calibri (Body)
  • Text size: 11
  • 1.15 spacing
  • Include question headers above each of the responses

Submit only ONE combined document and attach it to your EngSoc Breezy application.

Applications are due Tuesday February 25th, 2025 @ 11:59PM.

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