Communications Clerk

2 weeks ago

Toronto, Ontario, Canada Royal Victoria Regional Health Centre Full time

Communications Clerks have a significant role in the activation of life-saving processes within the health centre including those for the acute stroke protocol, Code STEMI and Code Blue / Pink. In addition, Communications Clerks working in Locating are integral to the Emergency Management Program as they support the 'central hub' for all initial communications and alarm responses when an emergency code is initiated and throughout an emergency incident.

Communication Clerks' primary function is to receive all incoming calls and transfer or resolve as requested. Communications Clerks in this position frequently work alone and/or with minimal supervision and are fully responsible for the processing of incoming calls, monitoring and response to critical alarms and operation of the communications systems during the hours worked, as well as other clerical duties assigned including those for morgue flow management.

Communications Clerk have a vast portfolio of additional job functions which include but are not limited to; after-hours support to the Infrastructure Technology Services department and regional hospital partners, providing network password resets and after-hours health records support.

Education:
  • Secondary School Graduation required
  • Post-secondary diploma in a relevant discipline required; Office Administration – Health Services preferred
  • Medical Terminology course required or willingness to complete within one year of hire date
Experience:
  • 3 years office experience, preferably in a healthcare setting is an asset
  • Previous call centre experience including on a Cisco Unified Attendant Console and Hill-Rom notification system is an asset
  • Previous customer service experience in a fast-paced environment required
  • Proficient computer skills including MS Outlook, Office, Excel and SharePoint and Meditech Expanse and able to work comfortably in a computerized environment (used for call processing as well as data entry tasks)
  • Prioritizes and multitasks effectively in a fast-paced environment with a high tolerance for task disruption
  • Utilizes excellent customer service skills, remaining calm and composed while utilizing clear and concise verbal communications when answering and directing telephone calls
  • Demonstrates sound judgment and good problem-solving skills in prioritizing and handling of calls and alarms
  • Functions within the Health and Safety guidelines to provide safe and supportive environment for all patients/families
  • Understanding of medical terminology an asset
  • Fluency in French is an asset

Unless otherwise stated applicants must have a minimum educational requirement of Grade 12 or equivalent and must demonstrate proven workplace excellence through commitment to strong job performance and attendance.

Please be reminded that as a Regional Health Centre, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts - days, evenings, and nights.

#J-18808-Ljbffr

  • Bilingual Communications Clerk

    1 week ago

    Toronto, Ontario, Canada Ruby & Co. Full time

    About the CompanyOur client, a reputable law firm in downtown Toronto is seeking a Bilingual Communications Clerk to join their growing teamResponsibilitiesCarry out a range of standard legal and administrative duties under the guidance of the Manager of the department. Collaborate with lawyers to gather instructions, guidance, and reports, while addressing...

  • Community Store Clerk

    1 week ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    We're seeking a talented Garden Centre Clerk to join our team at Your Independent Grocer. As a member of our team, you'll have the opportunity to make a positive impact on our customers and community.Job RequirementsTo be successful in this role, you'll need:A high level of attention to detailThe ability to work independently in a fast-paced...

  • Bilingual Communications Clerk

    2 weeks ago

    Toronto, Ontario, Canada Ruby & Co. Full time

    About the CompanyOur client, a reputable law firm in downtown Toronto is seeking a Bilingual Communications Clerk to join their growing teamResponsibilities- Carry out a range of standard legal and administrative duties under the guidance of the Manager of the department.- Collaborate with lawyers to gather instructions, guidance, and reports, while...

  • Community Support Clerk

    4 days ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    We're looking for a reliable and enthusiastic individual to join our team as a Garden Centre Clerk at Your Independent Grocer. As a valued member of our team, you'll play a crucial role in delivering exceptional customer experiences and supporting our mission to positively impact the lives of all Canadians.We're seeking someone who is self-motivated,...

  • Circuit Clerk

    1 day ago

    Toronto, Ontario, Canada Kendall County Full time

    Kendall County Human Resources Department807 W. John StreetYorkville, IL 60560Position: Deputy ClerkKendall County Circuit Clerk's Office has a full-time opening for the position of Deputy Clerk. Eligible candidates should have a high school diploma, possess strong organizational, multitasking, and oral communication skills, have a general working knowledge...

  • Law Clerk

    2 weeks ago

    Toronto, Ontario, Canada Linds & Associates Full time

    Law Clerk - CorporatePermanentToronto, OntJOB-1258 Downtown Toronto Currently working remotely Our client, a highly regarded international law firm with an outstanding reputation for being a supportive and friendly place to work is in need of a Corporate Services Law Clerk to join its team. RESPONSIBILITIES: Preparing all documents relating...

  • Store Clerk

    7 days ago

    Toronto, Ontario, Canada Daljeet Singh] Full time

    Job Ad: Convenience Store Clerk & Vape Shop ClerkLocation: Toronto, ON M6J 1H7, CanadaShifts Available:Day Shift: 7:00 AM to 6:00 PMNight Shift: 6:00 PM to 4:00 AMJob Description: We are looking for dedicated, customer-focused individuals to join our team as Convenience Store Clerks and Vape Shop Clerks. As a clerk, you will be responsible for delivering...

  • Law Clerk

    2 weeks ago

    Toronto, Ontario, Canada Linds & Associates Full time

    Law Clerk - LeasingPermanentToronto, OntarioJOB-1589Law Clerk - Leasing Downtown Toronto Our client, an outstanding law firm, located in the core of downtown Toronto is in need of a Leasing Law Clerk to join its team. This is a full time permanent role Responsibilities: Review and amend commercial lease documents, including leases, subleases, offers to...

  • Clerk

    3 weeks ago

    Toronto, Ontario, Canada Ontario English Catholic Teachers' Association Full time

    CLERK - 3 MONTH TERMThe Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the temporary position of Clerk (level I).The position calls for an individual who is a self-starter who can work independently as well as in a team environment. They shall have the...

  • Clerk

    2 weeks ago

    Toronto, Ontario, Canada Ontario English Catholic Teachers' Association Full time

    CLERK - 3 MONTH TERM The Ontario English Catholic Teachers' Association, representing 45,000 teachers in Ontario's publicly funded Catholic schools, invites applications for the temporary position of Clerk (level I). The position calls for an individual who is a self-starter who can work independently as well as in a team environment. They shall have the...

  • Law Clerk

    7 days ago

    Toronto, Ontario, Canada Reliance Impact Full time

    Position: Law Clerk - Family Law Location: Greater Toronto Area (GTA) Salary: $65,000 - $75,000Overview: A well-established law firm specializing in family law is actively seeking an experienced Law Clerk - Family Law to join its dynamic team. Operating in the Greater Toronto Area, this position offers a competitive salary range of $65,000 - $75,000 and the...

  • Law Clerk

    2 weeks ago

    Toronto, Ontario, Canada Reliance Impact Full time

    Position: Law Clerk Family Law Location: Greater Toronto Area (GTA) Salary: $65,000 - $75,000 Overview: A well-established law firm specializing in family law is actively seeking an experienced Law Clerk Family Law to join its dynamic team. Operating in the Greater Toronto Area, this position offers a competitive salary range of $65,000 - $75,000...

  • Litigation Clerk

    3 days ago

    Toronto, Ontario, Canada Minted Search Group Full time

    Real Estate Litigation Law Clerk Location: Toronto Position Type: Full-time Minted Search Group recruits for over 50 top mid-sized accounting and law firms across North America. We believe that every individual is unique and deserves to be treated as such—both in their personal lives and at work. That's why we take the time to truly understand our...

  • Litigation Law Clerk

    5 days ago

    Toronto, Ontario, Canada Goldberg, Lamba & Ghannoum LLP Full time

    Position:Full-Time Intermediate Litigation Law ClerkDescription:Goldberg, Lamba & Ghannoum LLP ("GLG LLP") is a growing real estate, corporate law and litigation boutique, located in downtown Toronto, Ontario. We are seeking a full-time litigation law clerk, with specific experience in commercial litigation.If you are interested in this role, please forward...

  • Litigation Law Clerk

    5 days ago

    Toronto, Ontario, Canada Goldberg, Lamba & Ghannoum LLP Full time

    Position: Full-Time Intermediate Litigation Law Clerk Description: Goldberg, Lamba & Ghannoum LLP ("GLG LLP") is a growing real estate, corporate law and litigation boutique, located in downtown Toronto, Ontario. We are seeking a full-time litigation law clerk, with specific experience in commercial litigation. If you are interested in this role, please...

  • Financial Regulation Clerk

    6 days ago

    Toronto, Ontario, Canada Services OR LPSEC Full time

    About Our TeamWe are a dynamic and inclusive team committed to delivering exceptional career experiences. As a Securities Law Clerk, you will be part of a collaborative environment that fosters professional growth and development.Key Responsibilities:Support our team on corporate finance and securities transactions;Prepare and manage key documentation for...

  • Legal Clerk

    7 days ago

    Toronto, Ontario, Canada McDonald's Canada Full time

    Key ResponsibilitiesThe principal accountabilities of this role include:* Management of the franchise document process in respect of all aspects of franchising* Drafting of franchise and lease agreements, as well as ancillary and amending agreements* Collection and verification of franchising information, and review of franchisee corporate structure...

  • Litigation Law Clerk

    4 weeks ago

    Toronto, Ontario, Canada EStaffSearch Full time

    Our client is currently looking to hire a Litigation Law Clerk to join their team. As part of this team you will contribute to the overall excellent level of service provided to clients. This is an immediate full time opportunity offering a hybrid work model, excellent benefits and compensation, with growth and development opportunities. Summary of Core...

  • Securities Clerk

    1 week ago

    Toronto, Ontario, Canada destinationone Consulting Full time

    destinationone Consulting is proud to partner with a prestigious law firm in Toronto, Ontario to hire a Securities Clerk.This is an excellent opportunity for an ambitious Law Clerk to join a well-respected firm known for its excellence in litigation.If you're an organized, detail-oriented Law Clerk with Securities experience and have strong communication...

  • Unit Clerk II

    1 week ago

    Toronto, Ontario, Canada Michael Garron Hospital Full time

    OVERVIEWAs part of an interdisciplinary team, the Unit Clerk is responsible for the facilitation of patient flow through the Maternal/Newborn & Child Health Services and acts as a liaison to staff, patients, their families, and the public. The Unit Clerk interacts with patients and their families in a professional, respectful, and courteous manner. The Unit...