Building Engineer

19 hours ago

Fort McMurray, Canada Flowserve Corporation Full time
p>Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. p>

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. p>

Role Summary

The On-Site Aftermarket Specialist will be a key member of the On-Site service group and will provide real-time repair and parts order support to our customer and act as a liaison between Flowserve’s Commercial and Operation organizations servicing the customer across Flowserve’s aftermarket business inclusive of parts, repairs, and services. p>

Responsibilities

  • Provide strong technical and commercial support for all Flowserve pump aftermarket repairs, upgrades, and parts business from opportunity identification and quotation through final customer delivery. This includes coordination with key site level teams from Engineering, Maintenance, and planning with an individual ability to review and respond to both technical and commercial inquiries.
  • Manage orders from customers through the Flowserve aftermarket operations, notifying teams of pending shipments from customers to Flowserve facilities and from Flowserve facilities to customers.
  • Ensure final inspections are conducted including proper shipping documentation in accordance with customer requirements.
  • Provide communication to the Sales Manager, Execution Manager, and Sales Engineer on any issues that arise on site.
  • Participate in corrective action requests and take initiative outside area of responsibility to drive quality improvements in the organization.
  • Present clear verbal and written technical explanations to customers, tailoring content and style to the audience.
  • Unit Walks / Start-up support / troubleshooting-research documentation.
  • Training for customers and sales.

Requirements

  • Technical/Engineering or manufacturing background preferred with extensive knowledge and experience in the design, repair, manufacture, and operational requirements of rotating equipment specifically pumps.

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