Case Manager

The Nurses’ Health Program (NHP) is a voluntary bilingual program for Ontario nurses. It is designed to encourage nurses to seek treatment for substance use and/or mental health disorders that may affect their ability to practice nursing safely. It is a recognized best-in-class approach that focuses on early identification and referral for treatment. The program is modelled on similar ones used by other regulated health professions across the province. NHP provides an opportunity for Ontario nurses with substance use and/or mental health disorders to receive support to recover and practice safely. It is designed so that eligible participants can continue practicing while following a treatment and monitoring plan. Location: Remote – Work from home - Ontario based Status: This is a permanent full‑time position (40 hours/week – Standard hours Monday to Friday excluding Statutory Holidays). Preferred Background/Experience: Substance Use Disorders/AddictionMental Health DisordersDisability Case Management(Short-Term Disability and Long-Term Disability) As a Case Manager, you will be a key member of our disability management team providing telephonic case coordination and support to participants who utilize our services to assist with specialized mental health and/or substance abuse treatment programs. In this role, you will be: Conducting case intake assessments, contacting the participant, their employer and treatment providers by telephone to explain the program requirements and gather information for assessment purposesDeveloping and documenting an understanding of the situation and factors supporting as well as inhibiting a successful return to work for the participantArranging / Coordinating suitable medical assessments, treatment, ongoing testing and monitoringCoordinating and developing suitable and sustainable return to work plansMaintaining regular contact with participants who are in treatment and/or under contract with a focus on reducing time loss durations and enhancing recoveryImplementing early intervention strategies for a participant’s quick recoveryAttend case management and disability management team meetings What we are looking for: Registered Nurse or Register Practical Nurse and in good standing with the College of Nurses of Ontario is an assetHealthcare professional with experience in mental health and substance use disorders.Experience in Disability Management or Case management related to substance use and/or mental health disordersDisability Management Certification or CDMP or other equivalent designation completed or in progress considered an assetStrong understanding of medical management, healthcare industry, labour issues, regulatory organizationsExcellent communication and interpersonal skillsCustomer-focused attitude, with the ability to understand, anticipate and identify customer needsStrong planning, organizational and multi-tasking skills and able to work with different priorities and timelinesAbility to effectively case manage physical and psychological disability situationsWorking knowledge of MS Office Suite productsAble to work in a team, but also equally competent on your ownNursing experience treating substance use/abuse disorders and mental health disorders is a strong assetBilingual – French and English an asset Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. AccommodationAccommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca #LI-NC1 #J-18808-Ljbffr