Collections Specialist, Bilingual
3 weeks ago
Collections Specialist, Bilingual (6m Contract) Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. We are a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. About the role This is a bilingual, 6-month contract role responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies. You will also handle key administrative tasks to ensure the smooth operation of payment and collections processes. Responsibilities Confirm the right party is reached to facilitate credit recovery discussions Negotiate payment terms and methods, requiring review of account information and probing to understand payment objections Overcome stalls and objections by suggesting solutions for debt payment Utilize payment options (credit cards, direct cheques) and secure information to allow administrative services to process Negotiate settlements outside normal guidelines, authorize credit bureau deletions, negotiate payment arrangements over a longer span of time than normal and close accounts within certain guidelines Manage administrative tasks to support daily collections operations, including maintaining shared queues, responding to internal requests, and ensuring timely processing of payments and account updates Review and clear assigned queues and inboxes to maintain accuracy and operational efficiency Advise management regarding collection strategy effectiveness for various portfolios when required Help resolve higher level disputes when required Requirements Minimum of 2 years of experience in consumer collections Knowledge and experience in collections with reference to third-party collections and legal recovery preferred Advanced proficiency in speaking, reading and writing French (required) Comfortable working with technology and adapting to new systems and tools Critical thinking skills with the ability to make sound decisions Strong negotiating and conflict management skills with the ability to problem solve effectively Ability to multi-task effectively in a fast-paced environment Results-oriented, proactively seeks solutions and takes actions Positive attitude, highly motivated, and able to work well independently and in a team environment Availability to work between the hours of 9:00am and 9:00pm, as well as one Saturday per month (required) Benefits An award-winning culture with a collaborative & inclusive team Competitive pay Committed to flexible work arrangements, offering hybrid workplace options In‑office massage, meditation & workout sessions Virtual events such as lunch & learns, company parties, fun team activities and charity initiatives #J-18808-Ljbffr
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Bilingual Collections Specialist
3 weeks ago
Toronto, Canada Bilingual Staffing Solutions Full timeLocation: North York, Ontario │ Salary Range: 56k-60k │ Hybrid │ One Year Contract Summary of Responsibilities Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer. Key Duties & Responsibilities: Complete collection calls in a dialer environment Meet and exceed predefined targets Reduce...
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Bilingual Collections Specialist
3 weeks ago
Toronto, Canada Bilingual Staffing Solutions Full timeLocation: North York, Ontario │ Salary Range: 56k-60k │ Hybrid │ One Year Contract Summary of Responsibilities Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer. Key Duties & Responsibilities: Complete collection calls in a dialer environment Meet and exceed predefined targets Reduce...
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Bilingual Collections Specialist
1 week ago
Toronto, Canada Bilingual Staffing Solutions Full timeLocation: North York, Ontario │ Salary Range: 56k-60k │ Hybrid │ One Year Contract Summary of Responsibilities Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer. Key Duties & Responsibilities: - Complete collection calls in a dialer environment - Meet and exceed predefined...
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Resolution Specialist--Bilingual, Collections
2 weeks ago
Toronto, Canada First National Financial LP Full timeResolution Specialist--Bilingual, Collections 1 day ago Be among the first 25 applicants a Resolution Specialist--Bilingual, Collections! Reporting To Manager, Collections We are hiring a Resolution Specialist--Bilingual, Collections!Reporting To Manager, CollectionsFull-Time/Part- Time Full-timePosting Date November 21, 2025Closing Date December 5,...
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Resolution Specialist--Bilingual, Collections
2 weeks ago
Toronto, Canada First National Financial LP Full timeResolution Specialist--Bilingual, Collections 1 day ago Be among the first 25 applicants a Resolution Specialist--Bilingual, Collections! Reporting To Manager, Collections We are hiring a Resolution Specialist--Bilingual, Collections!Reporting To Manager, CollectionsFull-Time/Part- Time Full-timePosting Date November 21, 2025Closing Date December 5,...
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Resolution Specialist--Bilingual, Collections
3 weeks ago
Toronto, Canada First National Financial LP Full timeResolution Specialist--Bilingual, Collections Join to apply for the Resolution Specialist--Bilingual, Collections role at First National Financial LP. 1 week ago – Be among the first 25 applicants. Reporting To: Manager, Collections Position Type: Full-time Posting Date: November 6, 2025 Closing Date: November 20, 2025 Hours of Work: 8:30 a.m. – 5:00...
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Resolution Specialist--Bilingual, Collections
2 weeks ago
Toronto, Canada First National Financial LP Full timeResolution Specialist--Bilingual, Collections Join to apply for the Resolution Specialist--Bilingual, Collections role at First National Financial LP. 1 week ago – Be among the first 25 applicants. Reporting To: Manager, Collections Position Type: Full-time Posting Date: November 6, 2025 Closing Date: November 20, 2025 Hours of Work: 8:30 a.m. – 5:00...
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Toronto, Canada First National Financial LP Full timeA leading financial services provider in Toronto is hiring a Resolution Specialist–Bilingual, Collections. This full-time position requires strong communication skills and the ability to manage delinquent accounts effectively. Candidates must be bilingual in French and English, possess analytical problem-solving skills, and be able to work in a fast-paced...
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Toronto, Canada First National Financial LP Full timeA leading financial services provider in Toronto is hiring a Resolution Specialist–Bilingual, Collections. This full-time position requires strong communication skills and the ability to manage delinquent accounts effectively. Candidates must be bilingual in French and English, possess analytical problem-solving skills, and be able to work in a fast-paced...
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Toronto, Ontario, Canada First National Financial LP Full time $42,000 - $72,000 per yearWe are hiring a Resolution Specialist--Bilingual, CollectionsReporting To:Manager, CollectionsFull-Time/Part- Time:Full-timePosting Date:November 21, 2025Closing Date:December 5, 2025Hours of Work:8:30 a.m. – 5:00 p.m.Grade:Office Location: 6TorontoGreat location Steps away from the main public transit station What we offer:Highly competitive...
