Director, Commercial Loan Origination Systems

4 weeks ago

Golden Horseshoe, Canada Webster Bank Full time

Director, Commercial Loan Origination Systems

Director, Commercial Loan Origination Systems

Apply locations NY 360 Lexington Ave time type Full time posted on Posted 3 Days Ago job requisition id R25_0000000019

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work

Responsible for driving the Commercial Bank’s use of the loan origination product along with the day-to-day execution, administration, and maintenance of the LOS. The individual will work to improve the product’s usability and employee engagement through process improvements, system enhancements, and user training. The position calls for significant collaboration with the Commercial Bank's various business units and will provide high visibility into all levels of the organization. Critical to this role is a background in loan underwriting and/or portfolio management.

Responsibilities:

  • You will serve as the subject matter expert within Commercial Administration regarding the intersection of i) Loan Underwriting and Portfolio Management processes and ii) the bank’s loan origination system (Sageworks).
  • You will predominantly partner with cross-functional teams within the Commercial Bank, Credit Risk organization, and Operations -- this role will support the Commercial Administration organization’s roadmap to scale the bank’s LOS platform and intake process to prioritize strategic requests; this entails leveraging knowledge of the practical considerations of underwriting and portfolio management processes.
  • Providing oversight of the LOS team’s:
    • Backlog of system modifications to drive increased process efficiencies and greater operational controls.
    • Interactions with key partners in charge of underwriting, portfolio management, and loan onboarding – leveraging operational metrics and risk control reviews.
    • Internal knowledge collateral such as user procedures, training material, and LOB engagement such as via user groups.
  • Maintaining an in-depth knowledge of Webster Bank’s loan products, internal credit policy, and the organizational structure that underpins the bank’s origination and post-close management of loans.
  • Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.

Educations, Skills & Experience:

  • Experience: At least 5 years of commercial banking experience, including front line roles in underwriting and/or portfolio management.
  • Education: Bachelor's degree; preferably in a business or information systems subject area.
  • Prior experience with Salesforce Financial Services Cloud (FSC) and a commercial loan origination system is strongly preferred.
  • Ability to digest new business requirements and translate them into product requirements, user stories, and acceptance criteria.
  • Demonstrated ability to mentor and coach team members to support their professional development and enhance team performance.
  • Strong analytical and operational capabilities, with an ability to manage projects and timelines while effectively managing stakeholders.
  • Strong written and verbal communication skills; ability to produce high-quality, succinct deliverables.
  • Highly collaborative, strong interpersonal skills and cross-functional team experience; ability to lead and influence.
  • Strong competency in Microsoft Office suite -- including Excel and PowerPoint.

The estimated salary range for this position is $130,000 USD to $160,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About Us

Being passionate about making a difference in people's lives is what working at Webster is all about. Since our founding in 1935, we've maintained a values-guided culture. Whether it’s helping someone buy their first home or build a business, you’ll be part of a caring team that goes above and beyond for our customers, communities and each other.

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