Assistant Operations Manager

3 weeks ago


Edmonton, Canada Aramark Canada Full time

Assistant Operations Manager - Healthcare Responsible for leading a team in food, housekeeping, and resident laundry services within a Supportive Living environment. Performs hiring, training, coaching, and administrative duties, maintains records, ensures audit compliance, and manages client and company guidelines in a fast‑paced setting. Job Responsibilities Responsible for the operation of food services, housekeeping, and resident laundry in a Supportive Living environment Organizes/delegates preparation and delivery of resident and client catered functions Performs/delegates quarterly Food Safe Audit Performs/delegates bi‑annually Resident Satisfaction Survey Performs/delegates monthly Housekeeping Audits Participates in Resident Association meetings Contributes to the Social Club, Total Quality Management, Business Planning, Capital Equipment requirements and recommendations Prepares for and participates in PIR audits, Accommodation Standards, Accreditation, and Alberta Facility reviews Attends Family Information sessions Attends ARAMARK meetings and functions Performs/delegates all work in accordance with Client and ARAMARK policies and procedures, including but not limited to, quality assurance items and all Health & Safety initiatives Participates in Human Resources functions, including recruiting, training, coaching, scheduling, payroll, and employee performance management Maintains/delegates all E4W input Organizes/delegates regular staff meetings along with manager Displays polite, spirit‑of‑service attitude towards customers and co‑workers. Maintains friendly, efficient and responsive attitude toward client and client’s customers/patients while performing job duties Investigates resident, family, and employee concerns and complaints with focus on follow up and appropriate resolution Investigates/delegates all employee injuries and near misses with focus on recommendations for prevention of future incidents Performs all other duties as required Qualifications Excellent communication skills both verbal and written Must have the ability to communicate effectively with residents, clients, staff, and co‑workers Must have the physical capabilities required for light lifting and frequent walking Flexible and adaptable to changes in schedule, work assignments and environment, and able to work in a fast‑paced environment Must be able to work weekends Minimum 2‑year College Diploma with a Management, Hotel/Restaurant or Dietetic specialty, or 5 years related experience Provincial or other vocational or professional certification or degree: Advanced Food Safety Certification, First Aid Certification an asset Previous experience required: 2 years minimum experience in a Healthcare environment Special skills/training needed: Word, Office and Excel knowledge required Working Conditions Senior Living operations work 24/7, 365 days. No work‑from‑home. Employees must have reliable transportation and be prepared for alternative options. Education Associates preferred. Trade School. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Food and Beverage Services Location Edmonton, Alberta, Canada. Salary range CA$65,000.00–CA$69,000.00. #J-18808-Ljbffr


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