Consultant, Process

3 weeks ago


Halifax, Canada Nova Scotia Health Authority Full time
Consultant, Process & System Improvement, MHA

Req ID: 195677
Department/Program: HSIA Central Referral, Mental Health And Addictions
Location: Halifax
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)

Start Date: ASAP
Union Status: Non-union, Management/Non Union Bargaining Unit
Compensation: $40.1509 - $50.1885/hour
Closing Date: March 07, 2025 (Applications are accepted until 23:59 Atlantic Time)

The Opportunity

The Quality, Innovation, Research and Training portfolio is mandated to lead, facilitate and support the execution of the IWK’s and MHA strategic plan as it relates to program improvement, strategy initiatives and priorities. Reporting to the Manager of Quality, Innovation, Research and Training, the Consultant, Planning and Improvement functions as an internal advisor to lead, organize and coordinate assigned strategic planning, the design and implementation of complex, high-risk, Mental Health and Addictions program change initiatives, including change sustainment and improvement processes. The Consultant works in collaboration and partnership with Mental Health and Addictions leadership in the development, management of assigned strategic planning, change and improvement initiatives established throughout the Mental Health and Addictions program.

Hours of Work

Monday-Friday, 0830-1630; 75 hours bi-weekly

Your Qualifications
  • Undergraduate degree in Health Services Administration, Health Information Management, Business Administration, or Industrial Engineering required.
  • Master’s degree, e.g. Health Services Administration, Business Administration or Industrial Engineering or a related field considered an asset.
  • Minimum three (3) years’ experience leading strategic and/or performance improvement related projects required.
  • Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification (Issued by Project Management Institute) considered an asset.
  • Comprehensive knowledge of program planning and strategic planning.
  • Demonstrates excellent word processing, spreadsheet, relational database, visual management software, project management software and simulation modelling software skills.
  • Demonstrates a high level of LEAN, project management and change management expertise. Demonstrates a high level of decision making and problem-solving skills.
  • Comprehensive knowledge of system/process re-design methodologies.
  • Comprehensive knowledge of evaluation design and methodology.
  • Experience and demonstrated expertise in data management, data analysis, and statistics.
  • Knowledge of Mental Health and Addictions and the health system.
  • Demonstrates excellent team building and management of group processes skills.
  • Demonstrates excellent presentation communication skills (written and verbal) required.
  • Demonstrates excellent interpersonal and facilitation skills.
  • Demonstrates a high level of initiative, patience, prioritization, and organizational ability skills.
  • Competency in other languages an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

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