Regional Practice Lead – Operational Readiness Advisory Services

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About the Company 

Our client is a Canadian, employee-owned multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, project and construction management to the Mining, Metallurgical, Energy, and Infrastructure sectors. The firm has served clients for over 80 years and has project experience in more than 150 countries around the world.

Our client is widely recognized for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm is particularly known for working with senior client management to develop business strategies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing start-ups, commissioning and ramp-ups.

Our client delivers unprecedented business results for its clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.

Scope of Position

Our client is currently seeking a highly accomplished individual to lead and drive its Operational Readiness advisory practice across its spectrum of vertical markets in the Americas. Reporting to the Global Director Operational Readiness, the Regional Practice Lead will lead a team mandated with finding the best solutions for clients across the firm’s mining, metals, energy and infrastructure businesses.

Solutions currently include expert advisory services to senior executives for operational improvement/support, strategic advisory, enterprise solutions, asset management, due diligence, enterprise risk, operations readiness and investment business planning. They combine consulting process expertise with deep technical expertise to deliver on its reputation of excellence.

The position will be based in the firm’s Toronto area office.

Functional Tasks 

• Working with the Global head Operational Readiness to further refine and implement the strategic direction for the regional advisory group. This will include refining the strategic road map and existing market plans, expanding and improving market penetration, and enhancing competitive positioning.
• Ensuring that organizational capacity is in place by which to deliver on the group’s regional plans.
• Championing the group’s interests to major customers and internal stakeholders.
• Providing ongoing direction and developmental support to the team. Continue to build world-class capabilities. Focus the team to accelerate and drive the growth of the business, new market development, regional leadership and profitability.
• Ensuring that the regional advisory team is fully aligned with the objectives and direction of advisory group overall and the region.
• Aligning the culture, values, metrics and governance of the advisory group to those of overall organization.
• Reporting regularly and proactively to the Global Head of Advisory and the Regional MD on results and plans going forward.
• Leading the expansion of the advisory business and brand into new markets. Engage with strategic stakeholders in those markets.
• Remaining abreast of the industry, competitors and trends with a view to ensuring that the firm’s regional services best align to market needs. Ensure that all alliance, acquisition and investment opportunities are considered and the most attractive pursued.
• Serve as an ambassador for the advisory group representing it at appropriate conferences, speaking engagements, and other external industry related events in the region.

Key Performance Deliverables

In light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve.

• Specific performance measures will be discussed with and agreed upon with the successful candidate.

Competency Profile

The following competencies listed below define the role of Regional Practice Lead Operational Readiness Advisory Services – Americas:

Strategic Approach

Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.

Influence

Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions/opinions of others. Mobilizes people into action.

Results Orientation

Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.

Initiative

Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked.

Customer/Client Orientation

Strives to provide customers/clients with personalized and efficient service. Anticipates customers’/clients’ needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction.

Industry & Market Awareness

Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position.

Boundary-Spanning

Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization.

Team Skills

Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members.

Role Expertise

Demonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise

Preferred Experience / Education

The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables:

• Experience in consulting/leadership capacity preferably with experience in engineering.
• Engineering degree and an MBA would be assets
• Proven experience in building a significant practice focused on operational improvement, operations readiness, investment and business planning, strategy or related advisory practices to industrial markets.
• A highly intelligent, strategically minded executive with superb communication and interpersonal skills and a willingness to roll-up his/her sleeves.
• High collaborative, strong team orientation well-suited to building consensus in a global concern.
• Toronto based or willing to relocate toToronto
• Demonstrated site experience (in a supervisory capacity) in areas of Asset Management, Operations or Maintenance
• Experience working in a Project Management environment
• Experience in building and managing distributed teams of professionals
• Highly competitive, unique compensation package to the successful candidate #J-18808-Ljbffr