Client Executive

Client Executive - Commercial BFL CANADA is seeking a Client Executive to join our team in our Brossard office. As a Client Executive, you'll be part of a dynamic group of like-minded brokers, working collaboratively to serve existing key accounts while generating new opportunities. If you are career‑minded and looking for a dynamic work environment with a growth mindset, you will love working with our team Benefits We support employees to shape their career by encouraging continuing education and investing in training and development. We put employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support. We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values. We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs. We recognize the importance of work‑life balance with our hybrid work program, wellness allowance, and year‑round social activities and events. Responsibilities Proactively maintain and develop relationships with broker partners, clients, and their respective operations. Generate new and expanded business opportunities through existing broker channels, relationships with key insurers, and growth of customer base. Ensure that required new business and renewal tasks are completed, in collaboration with other team members. Resolve customer or accounting issues, including coverage questions, collections, discrepancies, billing controversies, and claims. Ensure compliance with all BFL CANADA and regulatory procedures. Participate in industry functions and targeted public relations activities. Develop and execute a formal annual business plan to align with department objectives. Maintain regular and consistent contact with existing customers to provide quality service and meet needs. Maintain appropriate documentation for various accounts and/or correspondence. Perform other miscellaneous tasks and special projects as required. Ideal Candidate 10+ years of experience in the insurance industry with a minimum of 5 years in an account manager/executive position. AMF licensed. Excellent interpersonal, communication, and presentation skills. Ability to work collaboratively and independently with minimal supervision. Bilingual with strong verbal and written communication skills in French and in English; the candidate will be required to interact in English with stakeholders outside Quebec. Good knowledge of MS Office suite (Excel, Outlook and Word). Strong analytical and problem‑solving skills. Effective time management and organizational skills. Who We Are Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee‑owned and operated risk management, insurance brokerage, and employee benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally. We welcome and encourage applications from people with diverse abilities. BFL CANADA is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. Accommodations are available on request for candidates taking part in all aspects of the selection process. Offers of employment are conditional upon satisfactory results of background verifications. #J-18808-Ljbffr