Sales Pro

Job Overview We are an Equal Opportunity Employer and do not discriminate against any applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other federal, state or local protected class. Primary Responsibilities Best in class customer service and DIY issue resolution Provide GAS3 selling experience for all DIY customers including walk‑in, online orders and phone Achieve personal/store sales goals and service objectives Manage DIY services including testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc. Back Up to Professional services Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Success Factors Advanced selling skills (GAS3) for DIY Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Essential Job Skills Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English; communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, weekends and holidays as needed Prior Experience 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The employee will predominantly be walking or standing. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required for this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr