ENS-Voice Ops L3

3 weeks ago

Montréal Qc, Canada Tata Consultancy Services Full time

Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. About TCS: TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025,[BS1] and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. Skills Required: Experience in deploying, managing & supporting Cisco IP telephony and Cisco Contact c\Center Express UCCX environment. • Provide post-migration technical support and incident resolution for users. • Manage complex issues by engaging with Cisco Technical Assistance Center (TAC) and other Vendors. • Act as the Subject Matter Expert (SME) for Cisco IP Telephony, serving as the Internal Escalation point for Client Voice L3 operations. • Lead the rebalancing of existing multiple clusters, including all co-ordination and communication. • Implement mobile and Remote Access (MRA) backend deployment and provide technical support for the enablement of next gen remote hard phones. • Provide technical support for the cluster upgrade of CUCM and UCCX to version 15.x • Deploy and maintain Cisco Voice Gateways (focused on VG400/VG420) and Support Cisco Expressway refresh project. • Provide technical support for the early deployment of Webex calling solution • Provide technical escalation support for the early adopters and rollout of Jabber Mobile. Soft-Skills • Strong problem-solving skills and attention to detail. • Excellent communication and collaboration skills. • Ability to work in a fast-paced, dynamic environment. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

  • ENS-Voice Ops L3

    3 weeks ago

    Montréal, QC, Canada Tata Consultancy Services Full time

    Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our...

  • ENS-Voice Ops L3

    1 week ago

    Montréal, Qc, Canada Tata Consultancy Services Full time

    Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our...

  • Senior L3 Production Support Consultant

    1 week ago

    Montréal, QC HG L, Canada Vivid soft Global Inc Full time $80,000 - $120,000 per year

    Hello,Role Name: Senior L3 Production Support ConsultantLocation: Montreal / Client requires Face to face interviewJOB DESCRIPTION:"We are seeking an experienced L3 Consultant to join our team in Montreal The ideal candidate will have strong technical expertise in Linux Python and DevOps CICD with proven experience in running and supporting mission critical...

  • Responsable Développement Des Affaires

    5 days ago

    Montréal, Canada Management-OPS Full time

    **À propos de l'emploi** Management OPS offre un service d’impartition de main d’œuvre au sein d’exploitations dans le domaine des transports de passager, que ce soit par avion, train ou autobus. L’entreprise concentre ses activités sous quatre (4) lignes de services incluant l’expérience passager, les services de bagages, la signalisation et...

  • Ingénieur en fiabilité des sites

    3 weeks ago

    Montréal, QC, Canada Astek Full time

    Offre d'emploi : Ingénieur en fiabilité des sites Localisation : Montréal Durée du mandat : 12 mois Mode de travail : Hybride Début : ASAP Pourquoi nous rejoindre ? Astek est un leader mondial en conseil technologique. Avec 7 800 experts dans le monde, nous guidons nos clients dans leur transformation numérique en développant des solutions innovantes....

  • Ingénieur en fiabilité des sites

    3 weeks ago

    Montréal, QC, Canada Astek Full time

    Offre d'emploi : Ingénieur en fiabilité des sites Localisation : Montréal Durée du mandat : 12 mois Mode de travail : Hybride Début : ASAP Pourquoi nous rejoindre ? Astek est un leader mondial en conseil technologique. Avec 7 800 experts dans le monde, nous guidons nos clients dans leur transformation numérique en développant des solutions innovantes....

  • Ingénieur en fiabilité des sites

    3 weeks ago

    Montréal, Qc, Canada Astek Full time

    Offre d'emploi : Ingénieur en fiabilité des sites Localisation : Montréal Durée du mandat : 12 mois Mode de travail : Hybride Début : ASAP Pourquoi nous rejoindre ? Astek est un leader mondial en conseil technologique. Avec 7 800 experts dans le monde, nous guidons nos clients dans leur transformation numérique en développant des solutions innovantes....

  • Ingénieur en fiabilité des sites

    3 weeks ago

    Montréal, QC, Canada Astek Full time

    Offre d'emploi : Ingénieur en fiabilité des sites Localisation : Montréal Durée du mandat : 12 mois Mode de travail : Hybride Début : ASAP Pourquoi nous rejoindre ? Astek est un leader mondial en conseil technologique. Avec 7 800 experts dans le monde, nous guidons nos clients dans leur transformation numérique en développant des solutions innovantes....

  • Ingénieur en fiabilité des sites

    2 hours ago

    Montréal, Qc, Canada Astek Full time

    Offre d'emploi : Ingénieur en fiabilité des sites Localisation : Montréal Durée du mandat : 12 mois Mode de travail : Hybride Début : ASAP Pourquoi nous rejoindre ? Astek est un leader mondial en conseil technologique. Avec 7 800 experts dans le monde, nous guidons nos clients dans leur transformation numérique en développant des solutions innovantes....

  • (Urgent) Ingénieur Poste de Travail H/F

    3 weeks ago

    Montréal, QC, Canada Astek Full time

    Offre d'emploi : Ingénieur en fiabilité des sites Localisation : Montréal Mode de travail : Hybride Début : ASAP Astek est un leader mondial en conseil technologique. Avec 7 800 experts dans le monde, nous guidons nos clients dans leur transformation numérique en développant des solutions innovantes. Au Canada, nous excellons en TI et...