Solution Architect

5 days ago

Brampton, Canada Rogers Communications, Inc. Full time
The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story
  1. Provide pre-sales technical advisory services to sales teams (5%):
    Conduct product demonstrations and presentations.
    Assist with project cost and resource estimation.
    Provide technical diagrams and documentation.
  2. Interface with key decision makers (CIO to IT staff) of current & potential customers (15%):
    Understanding Customer’s business goals.
    Building relationships of trust & trusted advisor.
    Collaborating on roadmaps and planning.
    Handling technical concerns and objections.
  3. Design differentiated technical solutions that fit & solve customer challenges (30%):
    Create customized solutions and designs.
    Define technical implementation details.
    Evaluate risks and constraints.
  4. Gain and maintain a deep understanding of product sets and provide feedback into their evolution (5%):
    Product research and analysis.
    Testing and validating new product features.
  5. Assume the lead for technical responses on RFP, RFQ, and RFI documents (5%):
    Review and analyze technical request.
    Develop technical Solutions proposals.
    Write and edit technical response.
  6. Aid sales team in understanding technical solutions (30%):
    4-6 Customer facing meetings a week.
    Training and knowledge transfer to help enhance sales skills.
    Answer technical inquiries from sales.
What you will Bring:

In-depth understanding of enterprise-level IT infrastructure, including networks, servers, storage, databases, and operating systems.
Proficiency in various architectural frameworks and methodologies, such as OSI Layer 1, 2 and 3 networking The Open Group Architecture Framework (TOGAF) or Zachman.
Strong knowledge of Microsoft Team, Operator Connect, Time Phone Mobile.
Strong knowledge of Contact Center, VOIP, SIP.
Proficiency in programming languages, scripting, and automation tools to support solution design and implementation.
Understanding of data integration, ETL processes, and data modeling.
Effective interpersonal and communication skills to effectively collaborate with stakeholders at all levels, including technical teams, non-technical stakeholders, and C-level executives.
Project management and organizational skills to manage multiple projects, prioritize tasks, and meet deadlines.

We believe in investing in our people and helping them reach their potential as valuable members of our team. p>

  • Competitive salary & annual bonus
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs: Homewood employee & family assistance program, Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions, Low or no-cost fitness membership with access to virtual classes

This is a hybrid work position and will require you to be in office three days per week.

15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. p>

To protect our people, brand and assets, a pre-employment background check will be conducted. b>

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Sales & Account Support
Requisition ID: 317914

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Pension plan & Employee stock options

Generous employee discountsLeadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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