Data Analyst

Join to apply for the Data Analyst role at Chord. Get AI-powered advice on this job and more exclusive features. About Chord Chord offers advanced data and ecommerce infrastructure for modern brands that want to have cutting-edge technology and unified data without a large engineering team. We like to think of our product as the tech engine for high‑velocity growth. Backed by top investors, Chord is a SaaS company led by industry veterans, and we’re seeking smart, focused, creative talent to help us realize our vision. Our company is proudly remote‑first, distributed across North America. The Opportunity We’re looking for a Data Analyst to elevate Chord as the leader in customer data platforms. You’ll join a growing team that is building a platform to empower modern and omnichannel brands with smart technology, unique customer experiences, and insightful data. Responsibilities Support end-to-end analytics solutions through requirements gathering, establishing key metrics, building data models, designing dashboards and visualisations, and analysing data to drive actionable insights for our customers and internal teams. Deep dive into complex data across various sources, trends, and questions to provide advanced analyses and insights for our customers. Optimize, update, review, and troubleshoot data to support new and existing projects and product features in collaboration with the data team. Collaborate with product and engineering to build scalable and impactful data solutions and new capabilities. Provide comprehensive analytics support to our customers and internal teams, and develop resources to empower data access and self‑service. Qualifications Strong communication skills with the ability to transform data into a story for and explain complex concepts to different audiences and stakeholders. Self‑starter with the ability to juggle multiple projects at once and motivated by working in a high‑growth, fast‑paced, and iterative environment. Problem‑solving skills and the ability to think on your feet to analyse complex questions, support customer questions, and enhance Chord’s commerce data product. Adept at turning analyses into actionable recommendations for the business and our customers. Experience analysing large datasets from different source‑structured data and data models for reporting consumption. Experience with SQL, along with reporting and visualisation tools. Experience with Looker, dbt, Snowflake, and Fivetran is a plus. A plus for experience with building or analysing metrics in an ecommerce business model, including metrics in areas like marketing attribution or web analytics. Benefits An investment in your physical and mental well‑being; we offer 100% employee Medical Benefits coverage, with 69% dependent coverage. Flexible PTO: we encourage you to take the time you need to be your best self at work. An onboarding package and annual work‑from‑home stipend to ensure you have everything you need to be successful while working remotely. Generous parental leave with a customizable transition back to work programme. The benefits of working from home, with opportunities to spend quality time with the team at Chord in‑person events throughout the year. To make an impact We’re an early‑stage company, which means there is space to champion ideas and create and lead initiatives at any level in the Organisation. This is a full‑time, salaried position that includes Equity. For US‑based employment, the expected salary range for this position is $109,500–$129,000 USD/year. For Canadian‑based employment, the expected salary range for this position is $116,500–$137,000 CAD/year. The salary range represents the full salary range for the position. The starting base pay offered may vary depending on factors such as experience, expertise, market demands, and internal parity. Application Process Chord is an equal‑opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re unsure about your qualifications for this position, we still encourage you to apply. Our interview process for the role begins with an exploratory conversation with a member of the hiring team. After that, we’ll invite you to Zoom sessions with a range of stakeholders from across our organisation. #J-18808-Ljbffr