Senior Business Analyst

1 week ago

Richmond, British Columbia, Canada UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Business Analyst supports an Analytics and Revenue Operations team. The team is seeking a highly analytical and meticulous Business Analyst with a solid focus on data analytics, forecasting, research, and project management. The ideal candidate will be responsible for analyzing business and market data, developing predictive models, conducting in-depth research, and managing projects that drive strategic decision-making. This role requires proficiency in data analytics tools, solid problem-solving skills, and the ability to communicate insights effectively.

If you are located in Canada, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:
  • Analyze large datasets with structured and unstructured data to identify trends, patterns, and insights that support business strategy
  • Develop forecasting models using statistical techniques to predict market trends, sales, and business performance
  • Utilize data visualization tools (e.g., Power BI, Tableau, Excel, Python, SQL) to create reports, dashboards and presentations to different stakeholders up to C-suite level
  • Optimize data collection and validation processes for accuracy and efficiency, troubleshooting data integrity issues and proposing solution recommendations
  • Collaborate with stakeholders to gather key requirements (project and contract information, accounting rules)
  • Create detailed documentation including business requirements, process flows, and functional specifications
  • Function as a bridge between business teams, leadership and executives, ensuring smooth communication and providing information for data-driven decision-making across the organization
  • Work across departments, resolving issues related to forecast/actual variances, billing issues, project information and revenue recognition roadblocks
  • Support User Acceptance Testing (UAT) and validate solutions against business requirements
  • Assist in ad hoc projects, research, planning, coordination, and implementation of processes
  • Translate complex data insights into actionable business recommendations
  • Support business planning through scenario modeling and "what-if" analyses

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 3+ years of experience with revenue operations related activities (sales pipeline monitoring, contracts interpretation, revenue forecasting, accounting rules validation, billing terms)
  • 3+ years of experience with intermediate level of proficiency with visual analytics tools (ability to create and maintain complex dashboards and visualizations)
  • 3+ years of experience with intermediate level of proficiency in SQL (ability to understand and write complex queries, data modeling, and optimization)
  • 2+ years of experience in a business analytics, data analytics or related analytical role
  • Experience communicating with and providing recommendations to senior leadership
  • Solid understanding of statistical methods, forecasting techniques, data modeling, problem-solving and critical-thinking abilities
  • Advanced proficiency in Microsoft Excel (macros, pivot tables, charts)
  • Currently reside in Canada
Preferred Qualifications:
  • Experience with Business Intelligence in Healthcare and/or in Healthcare Revenue Cycle
  • Experience working with large data sets (over 500,000+ lines)
  • Experience with ASC 606 and SaaS models
  • Intermediate level of understanding of Accounting principles
  • Advanced visual analytics tools (Tableau, PowerBI or equivalent) proficiency
  • Advanced SQL proficiency
  • Intuitive and skilled at problem solving
  • Proven ability to work in a fast paced and deadline driven environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary/hourly range for Canada residents is $61,400 to $127,500 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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