Assoc., Expérience client
2 weeks ago
Join to apply for the Assoc., Expérience client role at TD. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal bank partner, while ensuring a positive customer experience. Location & Hours Sudbury, Ontario, CanadaHours: 22 Compensation $22.00 - $27.21 CAD Job Description Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so, take the next step to your future today and apply for the position of a Customer Experience Associate. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non‑standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast‑paced environment. Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. A go‑getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner. #J-18808-Ljbffr
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Associé, Expérience client
4 weeks ago
Greater Sudbury, Canada TD Full time$22.00 - $27.21 CAD Customer Experience Associate At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers....
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Associé, Expérience client
4 weeks ago
Greater Sudbury, Canada TD Full time$22.00 - $27.21 CAD Customer Experience Associate At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers....
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Agent(E) - conseil - Expérience Membre Et Client
2 weeks ago
Greater Sudbury, Canada Desjardins Full timeChez Desjardins, on croit à l’équité, à la diversité et à l’inclusion. Nous nous engageons à accueillir toutes les personnes, à les considérer et à les valoriser pour ce qu’elles sont, à nous enrichir de leurs différences et de leur unicité et, surtout, à leur offrir un environnement de travail où elles seront bien. Pour nous, la...
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Greater Sudbury, Canada Desjardins Full timeAgent-conseil ou agente-conseil, Expérience membre et client-FR Join to apply for the Agent-conseil ou agente-conseil, Expérience membre et client-FR role at Desjardins. Le mode de travail s’appliquant au poste est temps plein sur site. À titre d’agent(e)-conseil, expérience membre et client à la Caisse Desjardins Ontario, vous veillez à rehausser...
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Greater Sudbury, Canada Desjardins Full timeAgent-conseil ou agente-conseil, Expérience membre et client-FR Join to apply for the Agent-conseil ou agente-conseil, Expérience membre et client-FR role at Desjardins. Le mode de travail s’appliquant au poste est temps plein sur site. À titre d’agent(e)-conseil, expérience membre et client à la Caisse Desjardins Ontario, vous veillez à rehausser...
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Greater Sudbury, Canada Desjardins Full timeLe mode de travail s’appliquant au poste est temps plein sur site_._ À titre d’agent(e)-conseil, expérience membre et client à la Caisse Desjardins Ontario, vous veillez à rehausser l’expérience de nos membres et clients et vous vous assurez de leur satisfaction. Ceci passe, entre autres, par votre accueil bienveillant, par votre écoute, par la...
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Greater Sudbury, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site. As a member and client experience advisory agent at , you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote...
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Greater Sudbury, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site. As a member and client experience advisory agent at , you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote...
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Greater Sudbury, Canada KPMG Canada Full timeUne entreprise de services professionnels recherche un leader en systèmes de gestion des risques à Greater Sudbury. Le candidat idéal gérera les systèmes internes de gestion des risques, intégrera les clients, et collaborera avec des équipes techniques. Le poste exige une expérience en administration de systèmes et de solides compétences...
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Greater Sudbury, Canada KPMG Canada Full timeUne entreprise de services professionnels recherche un leader en systèmes de gestion des risques à Greater Sudbury. Le candidat idéal gérera les systèmes internes de gestion des risques, intégrera les clients, et collaborera avec des équipes techniques. Le poste exige une expérience en administration de systèmes et de solides compétences...
