Employment Counsellor

OverviewDirector of Administration and Personnel @ YES | Job Coaching, Coaching. Founded in 1995, YES Employment + Entrepreneurship is a non-profit community-based organization dedicated to enriching the community by providing English-language support services to help Quebecers find employment and start and grow businesses.Position SummaryWe are seeking a dynamic, digitally fluent Employment Counsellor to provide one-on-one and group support to job seekers across diverse career stages. This role involves career counselling, digital job search training, providing labour market insights, and aiding the development of e-learning courses. You’ll help clients navigate the modern job market, prepare for AI-enhanced hiring practices (e.g. ATS, virtual interviews), and understand the digital skills employers now expect — all while delivering compassionate, client-centered support.Position ResponsibilitiesProvide personalized one-on-one employment counselling focused on career transitions, job readiness, and goal setting in today’s digital economy.Assist clients with online job search strategies and networking (LinkedIn, online platforms).Interview preparation (in-person and virtual).CV, portfolio, and digital profile development.Help clients identify transferable skills, reskilling/upskilling needs, and career pathways in growth sectors.Program Delivery & Workshop FacilitationDevelop and deliver interactive workshops on modern job search techniques, personal branding, AI-readiness, and adapting to remote/hybrid work trends.Create and update workshop materials and facilitation guides with a focus on digital literacy and evolving hiring trends.Collaborate with the E-learning Developer to co-create on-demand, future-focused e-learning content for job seekers.Community Engagement & OutreachParticipate in outreach activities such as school visits, employment fairs, and regional events.Coordinate networking and employer engagement initiatives to support client placements and mentorship.Build relationships with organizations, educational institutions, and employers to connect clients with real opportunities.Support mentorship activities in collaboration with the Mentorship Coordinator, helping clients build meaningful professional relationships.Knowledge, Skills, and QualificationsBachelor’s degree in Human Relations, Career Development, Social Work, Human Resource Development (HRD), or a related field.Minimum 3 years of experience in employment counselling, job readiness programming, or career development.Understanding of AI trends, digital recruitment tools, and future-of-work concepts (e.g., remote work).Strong English writing, facilitation, and digital presentation skills.Ability to assess client needs and adapt strategies for diverse client groups (youth, newcomers, mid-career changers, etc.).Comfortable using MS Office, CRM systems, Video Conferencing, Outlook, and digital collaboration tools.Highly organized, autonomous, and capable of managing multiple priorities in a fast-paced environment.Willingness to occasionally work evening workshops and travel to regional events.As an organization that provides services in English this position requires excellent English writing and communication skills.Benefits10 paid sick days/personal days per yearA Group Insurance plan (Life Insurance/ Health & Dental/ Disability Insurance)An Employee Assistance PlanVSRP (Voluntary Sector Retirement Plan)Closed between Christmas and New Year11 Statutory holidaysDiversity & InclusionYES values and embraces diversity of origins, non-discrimination linked to age, gender or sexual orientation and/or gender identity. All qualified applicants are encouraged to apply; Canadians and permanent residents will be given priority in accordance with immigration requirements.Employment detailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Customer ServiceIndustries: Community ServicesAdditional informationReferences increase your chances of interviewing. YES is proud of its diverse, committed, focused and respectful staff and volunteers. We offer a dynamic and fast-paced work environment. #J-18808-Ljbffr