Field Service Engineering

2 weeks ago


Surrey, Canada Wärtsilä Corporation Full time

Parts and Field Service is now looking for an enthusiastic Senior Field Service Engineer to join our skilled team in Canada.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping.

What will you be doing?

As a Senior Field Service Engineer, E/A, you will perform field service activities according to the work plan specifically concerning LNG/DF 4-stroke driven installations with Wärtsilä equipment, such as Engine Control systems, Power Management Systems (PMS), Connectivity devices (HMI, Firewalls, and Servers), and general Vessel Automation.

This position reports to the Field Service Resource Manager.

Accountabilities:

  • Responsible for performing complex and advanced troubleshooting on specific equipment and equipment families in relation to Wärtsilä systems.
  • Acts as a service engineer for complex marine installations and as a system specialist for assisting commissioning engineer to lead product related commissioning activities as required.
  • Responsible for performing complex and advanced tuning adjustments on Wärtsilä's advanced portfolio of DF engines, power management systems, and propulsion control systems.
  • Ensures that work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer-site procedures.
  • Proactively advises and promotes available products and solutions to customers.
  • Responsible for building and supporting internal and external stakeholders concerning specific natural gas engines, dual fuel engines, LNG equipment like LNGPac, Dual Fuel technology, IAS-related system, WECS, UNIC, LT7000, etc.

Duties and Responsibilities:

  • Interact professionally with customers during the work execution.
  • Perform internal and external progress status of the assigned work.
  • Create the Service Work Reports.
  • Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
  • Follow-up and report on the status of work orders to customers and/or internal stakeholders.
  • Continuously seek solutions according to best practices.

To be successful in this role, we expect you to have:

  • Preferred MSc or BSc in Electrical, Controls, Automation Engineering, or marine engineering.
  • A genuine passion for engines and automation and a desire to make a difference.
  • Systematic way of working and good analytical and organizing skills.
  • Understanding the importance of quality.
  • Technical problem-solving skills.
  • Good ability to cooperate and communicate with others & good command of English, both oral and written.
  • Experience with various PLCs (Siemens, Schneider, etc.) and SCADA-based systems.

As an ideal candidate, we expect you to have:

  • High integrity.
  • Passionate about people.
  • Strong focus on quality and safety.
  • Excellent communication skills (verbal and written) in languages needed to support the team.
  • Strong organizational skills.
  • Ability to lead persons of different cultural backgrounds.

Physical & Mental/Reasoning Demands:

  • Vision: Close; Distance; Depth.
  • Clear Speech.
  • Touching: Dexterity; Hand; Finger.
  • Ability to Mount and Dismount Forklift/Truck.
  • Pushing/Pulling/Stoop/Kneel/Crouch or Crawl.
  • Lifting: 45 Pounds; 5 Times per shift.
  • Carrying: 25 Pounds; 5 Times per shift.
  • Driving (local/over the road).
  • Bend/Squat/Sit and Stand for a prolonged period of time.
  • Climbing / Balance.

Travel Requirements:

This position requires a 70% travel commitment, encompassing both domestic and international, including onshore and offshore locations. The role demands adaptability to varying travel demands, with an expectation of extended periods away from the primary work location.

Why you & us?

We at Wärtsilä believe in empowerment, ownership, and taking responsibility for our work. We support each other’s growth and co-creation is the true basis of our innovation.

Wärtsilä is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals, including women, members of visible minorities, Indigenous persons, and persons with disabilities.

If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

Are you eager to be part of this ambition?

Contact & next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal.

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