Medical Information Specialist

3 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Victoria Surrey Halton Hills London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Indegene Full time

Medical Information Specialist (Canada) Position Summary: The Medical Information Specialist will be responsible for handling unsolicited medical inquiries within the Medical Information Contact Center (MICC), ensuring accurate, timely, and compliant responses. In addition to MICC responsibilities, the role includes researching scientific literature, developing Standard Response Letters (SRLs), Custom Response Letters (CRLs), and creating high‑quality written responses aligned with company and regulatory standards. Responsibilities Respond to medical information inquiries from customers (via phone, email, website, or mail) with accuracy, scientific balance, and high‑quality customer service. Document inquiries and responses completely and accurately in line with company SOPs, quality standards, and regulatory requirements. Research, assess, and summarize published medical and scientific literature to create high‑quality Standard Response Letters (SRLs) and Custom Response Letters (CRLs). Regularly update and maintain a database of medical information documents, ensuring relevance and compliance. Report Adverse Events (AEs) and Product Quality Complaints (PQCs) received during inquiry handling within defined timelines and procedures. Demonstrate strong knowledge of assigned therapeutic areas and relevant disease states; ensure expertise is applied in medical information response. Utilize platforms and tools to create, review, track, and manage medical information documents efficiently. Contribute to internal training by preparing and delivering training materials, as required. Collaborate with cross‑functional teams (Medical Affairs, Regulatory, Compliance, Pharmacovigilance) to ensure consistency, compliance, and scientific accuracy. Participate in quality reviews, audits, and process improvement initiatives to enhance service delivery. Work on other ad‑hoc responsibilities or tasks as assigned. Qualifications Advanced degree in Pharmacy, Medicine, or a related field (PharmDs, Pharmacists, or Nurse Practitioners preferred). Prior experience of 1–2 years in Medical Information, Medical Affairs, or an MICC role is desirable. Strong literature review, data interpretation, and scientific writing skills. Excellent verbal and written communication skills. Strong organizational skills, detail orientation, and ability to work independently. Competencies Strong scientific and analytical mind. Customer‑centric communication. Collaborative approach with a sense of responsibility. Analytical problem‑solving and flexibility. #J-18808-Ljbffr

  • Remote RN

    3 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Inizio Engage Full time

    A leading biotechnology company is seeking a fully remote Licensed Nurse (Medical Information Specialist) to deliver virtual support, provide accurate medical product information, and ensure compliance with regulations. Responsibilities include documenting medical requests, conducting compliance calls, and offering patient support. Candidates must have a DEC...

  • Medical Information Specialist: Scientific

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Indegene Full time

    A healthcare information company in Canada is seeking a Medical Information Specialist responsible for handling unsolicited medical inquiries with high standards of accuracy and compliance. The ideal candidate will have an advanced degree in Pharmacy or Medicine, along with strong communication skills and experience in scientific writing. This role involves...

  • Remote Nurse

    3 weeks ago

    Saskatoon, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Inizio Engage Full time

    A leading healthcare organization is seeking a Remote Nurse, Licensed (Medical Information Specialist) to support clients within the biotechnology sector. The role involves providing virtual support, documenting medical requests accurately, and maintaining quality standards. Candidates must have a DEC or BAC in nursing and possess excellent communication...

  • Remote Pharmacist, Licensed

    2 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Inizio Engage Full time

    Remote Pharmacist, Licensed (Medical Information Specialist) Inizio Engage has a long-standing partnership with a leading biotechnology company across Commercial, Patient Solutions, and Medical Affairs businesses. A frontline specialist responsible for delivering virtual or telephonic support to identified clients engaging customers, patients, and/or...

  • Remote Pharmacist, Licensed

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Inizio Engage Full time

    Remote Pharmacist, Licensed (Medical Information Specialist) Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. A frontline specialist responsible for delivering virtual or telephonic support to identified clients engaging customers, patients, and / or...

  • Remote Pharmacist

    3 weeks ago

    Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Inizio Engage Full time

    A leading healthcare engagement partner is seeking a Remote Pharmacist (Medical Information Specialist) to provide telephonic support. Responsibilities include documenting medical information requests and conducting compliance calls. Candidates should hold a Doctor of Pharmacy (PharmD) and a valid pharmacist license in Alberta. Strong communication skills...

  • Remote Nurse, Licensed

    3 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Inizio Engage Full time

    Remote Nurse, Licensed (Medical Information Specialist) Inizio Engage partners with a leading Biotechnology company for Commercial, Patient Solutions and Medical Affairs. The role is fully remote and reports to the Call Center Supervisor, Medical Information. As a Medical Information Specialist you will deliver virtual or telephonic support to patients,...

  • Remote Licensed Pharmacist — Medical Information Specialist

    3 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Inizio Engage Full time

    A leading biotechnology company in Montreal is seeking a Remote Pharmacist (Medical Information Specialist) to provide virtual support for clients. Responsibilities include handling medical inquiries, supporting clinical research participants, and maintaining documentation. Candidates should possess a PharmD and valid pharmacist license, along with strong...

  • Remote Licensed Pharmacist — Medical Information Specialist

    4 weeks ago

    Edmonton, Toronto, Montreal, Calgary, Vancouver, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Halton Hills, Surrey, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, W, Canada Inizio Engage Full time

    A leading biotechnology company is seeking a Remote Pharmacist (Medical Information Specialist) to provide telephonic support to clients and healthcare professionals. Candidates must possess a Doctor of Pharmacy (PharmD) and a valid pharmacist license. Strong communication skills and computer literacy are essential. This role involves documenting medical...

  • Remote Medical Information Specialist

    3 weeks ago

    Windsor, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern O, Canada ProPharma Full time

    A leading health consulting firm in Canada is seeking a Multilingual Medical Information Specialist. This remote role requires pharmacy credentials and fluency in French Canadian and English. Key responsibilities include responding to medical inquiries, translating documents, and maintaining compliance with regulations. Ideal candidates have 3-5 years of...