Salesforce Business Analyst

4 weeks ago

Toronto, Canada DemandBlue Full time
About the role

To be part of a thriving Salesforce Business Analyst role to engage with customers in different geographies who consume our OnDemand services. This role will allow you to work closely with stakeholders and to understand their business needs.

As a Salesforce Business Analyst You will: Be part of the customer success team and be responsible for enabling customers to maximize the salesforce investment. Work closely with the customer stakeholders to understand business needs Translate business requirements to system requirements Create user stories and acceptance criteria in JIRA Work closely with the delivery team and make sure the delivery team understands the user stories Be involved in System Testing and User Acceptance Testing (UAT) and ensure that the development is as per the user stories.

You Are Great At: Business Analysis / Project Management, Agile (Scrum & Kanban) and Waterfall Salesforce Ecosystem and Business Analyst Customer service minded Solutions-oriented with good problem-solving skills Results-driven Attention to detail Proactive and driven

Must-Have: 5+ years of experience in the Salesforce ecosystem At least 3 project implementations as Salesforce Business Analyst Multiple Salesforce certifications. Excellent Communication, Written and Presentation Skills Experienced in project management methodology Agile (Scrum & Kanban) and Waterfall Experienced in tools like JIRA, Avonni.

Why Us? DemandBlue is in the business of helping its customers maximize their Salesforce.com investments. As we thrive in an era of cloud-based Infrastructure, Platforms, and Software services. DemandBlue has pioneered “Service-as-a-Service” through a value-based On Demand service model. We foster innovation through “Continuous Engagement and On-Demand Execution” to help our customers achieve their current and future business objectives. Our On-Demand Services for the Salesforce Platform and EcoSystem include Advisory, Development, Customization, Integration, Administration, Maintenance, and Lightning Migrations.

DemandBlue will provide a competitive base salary plus commission, incentives, paid vacation, paid holidays, 401k, and Medical insurance.

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