Front-End Manager

2 weeks ago

Victoria, Canada Jace Holdings Ltd. Full time
Temporary FT Front End Manager - Hillside Location

Location: Victoria, British Columbia, CA, V8T 4Y3

Company: Sobeys

Temporary with the possibility of becoming permanent


Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Here’s where you’ll be focusing:
  • Create a coaching and development culture for all store employees that embraces a passion for food
  • Demonstrate outstanding leadership while serving as a role model
  • Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
  • Manage store operations and communicate requirements/changes to department employees as required
  • Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
  • Provide superior customer service to meet customer needs
  • Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
  • Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
  • Ensure all applicable company policies and procedures are communicated and adhered to by employees
  • Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
  • Balance cash office according to company policies and procedures
  • Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
What you have to offer:
  • Minimum 18 months of retail store experience, front-end department experience preferred
  • High School Diploma
  • Full knowledge of total store and department operations
  • Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
  • Proficiency in Microsoft Office Suite
  • Above average communication skills (oral and written)
  • Ability to work independently in a fast-paced environment

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates to live better – physically, financially and emotionally. Our Total Rewards programs, for full-time teammates, go well beyond your paycheque:

  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
  • Access to Virtual Health Care Platform and Employee and Family Assistance Program.
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
  • Learning and Development Resources to fuel your professional growth.
  • Parental leave top-up
  • Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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