Analyst, Client Service Delivery

2 weeks ago


Alexandria, Canada Advantage SCI Full time

Location: Alexandria, VA - May occasionally be required to work at an Arlington Office

Responsibilities:
  1. Assist with conducting special studies, providing technical advice and assessing the productivity, effectiveness and efficiency of the Personnel Security Unit program operations.
  2. Apply knowledge of process improvement, performance management, and change management in support of the organizations improvement of its Personnel Security Unit.
  3. Research and analyze basic and complex issues surrounding the processes and database systems used in the Personnel Security Unit when needed and provide written reports as required.
  4. Analyze and evaluate on a quantitative or qualitative basis the effectiveness of line program operations in meeting established goals and objectives.
  5. Make recommendations to improve processes and work efficiencies in the Personnel Security Unit.
  6. Plan, develop and coordinate management activities through briefings, presentations, and conferences for supervisors, managers, and senior officials.
  7. Provide customized reports and trend analysis for metric requests.
  8. Provide continuous review and improvement analysis for case management system and business system support.
  9. Properly safeguard Privacy Act Protected Information and Personal Identifiable Information.
  10. Assist the Personnel Security Unit with any personnel security & suitability tasks identified.
Minimum Requirements:
  1. Bachelor’s degree from an accredited college or university.
  2. Minimum of five (5) years’ experience in performing project or program management analyst duties, including using qualitative and quantitative techniques for analyzing and measuring the effectiveness of security or operational programs.
  3. Must be US citizen and able to obtain and maintain a Public Trust clearance.
  4. Experience drafting project papers and staff reports and skill in organizing and delivering briefings to managers to encourage understanding and acceptance of findings and recommendations.
  5. Experience in creating reports to brief data analytics, program trends, results of special studies and projects as assigned.
  6. Ability to work collaboratively and productively as part of a team, and ability to independently prioritize in order to meet competing deadlines.
  7. Ability to communicate in an effective and coherent manner.
  8. Ability to work collaboratively with experience working in business processing systems, Microsoft Outlook, Word, Excel, PowerPoint, etc.
  9. FDIC support experience is highly desired.
#J-18808-Ljbffr

  • Alexandria, Ontario, Canada Advantage SCI Full time

    Job SummaryWe are seeking a highly skilled Senior Program Operations Analyst to join our team at Advantage SCI. The successful candidate will be responsible for analyzing and evaluating the effectiveness of program operations, identifying areas for improvement, and developing strategies to enhance efficiency and productivity.About the RoleThis is a key...


  • Alexandria, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. As a member and client experience advisory agent at Desjardins Ontario Credit Union , you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their...


  • Alexandria, Canada JALLS GROUP INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work setting**: - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and...


  • Alexandria, Canada JALLS GROUP INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work setting**: - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients...


  • Alexandria, Canada Eastern Region 5 Full time

    The RV Spot (a subsidiary of Leisure Days RV Group), located in Alexandria, Ontario, has an immediate opportunity for a bilingual (English/French) Parts/Service Advisor. This position requires the ability to work weekends as needed. Leisure Days RV Group is the 4th largest RV dealership group in North America, and largest RV Dealership group in Canada with...


  • Alexandria, Canada Servitek FOUSSIER Full time

    We have an opening at our warehouse in Alexandria, Ontario. Permanent contract. Full time. **Key responsabilities** - Taking and following up orders from telephone calls or from the Outside Sales Representative. - Checks inventory, packaging, product references, prices and confirms product availability. - Schedules ready-to-collect orders in collaboration...

  • Nurse Practitioner

    1 month ago


    Alexandria, Canada CAN-NP-SER Full time

    *Role Specification:** Permanent* Full-Time (across 2 LTC homes)* Independent contractor*Minimum Requirements:** Completion of recognized Nurse Practitioner program* Current extended class certification with College of Nurses of Ontario* Experience with chronic disease management and geriatric care* Current vulnerable sector police check* COVID vaccination*...


  • Alexandria, Ontario, Canada Michel Full time

    About the Role:">As a massage therapist, you will be responsible for providing relaxation services to clients in the Alexandria area.">Requirements:">You should have basic massage skills and be able to work independently with minimal supervision.">The Job:">We are looking for a professional and skilled massage therapist who can provide high-quality...

  • IT User Support Lead

    6 months ago


    Alexandria, Canada Saint Gobain Full time

    **The Role** CertainTeed Canada, Inc., a division of Saint-Gobain, has an exciting career opportunity for a User IT support Lead. This is a great chance to join a Top Employer and contribute to our growth and success by providing fast and sufficient support to our Canadian business. **_ What’s the job?_** The User Support Lead’s role is to manage the...

  • IT User Support Lead

    6 months ago


    Alexandria, Canada Saint-Gobain Full time

    CertainTeed Canada, Inc., a division of Saint-Gobain, has an exciting career opportunity for a User IT support Lead. This is a great chance to join a Top Employer and contribute to our growth and success by providing fast and sufficient support to our Canadian business. **_ What’s the job?_** The User Support Lead’s role is to manage the regions of US...


  • Alexandria, Ontario, Canada CAN-NP-SER Full time

    About the RoleWe are seeking an experienced Nurse Practitioner to join our team as a Clinical Leader, providing high-quality medical care to residents in long-term care homes.This is a full-time permanent position, offering an attractive salary range of $80-$90 per hour, depending on experience and qualifications.Job SummaryAs a Nurse Practitioner with...

  • Receiving Clerk

    7 months ago


    Alexandria, Canada JEAN COUTU PHARMACY ALEXANDRIA Full time

    _**JOB DESCRIPTION**_ **Position**:Receiving Clerk *** Under the direction of the manager or assistant manager, the receiving clerk of merchandise unloads, counts and checks cases of merchandise when they arrive. He regularly cleans and tidies the warehouse so that the merchandise can be placed quickly by other employees in the appropriate sales sections....


  • Alexandria, Canada Hôpital Glengarry Memorial Hospital Full time

    About Hôpital Glengarry Memorial Hospital Hôpital Glengarry Memorial Hospital (HGMH) is a small and rural hospital that has been established in Alexandria, Ontario for over 50 years. HGMH provides acute care, 24-hour emergency services, inpatient and outpatient rehabilitation to over 23,000 residents every year. Our team includes over 180 staff...


  • Alexandria, Canada Benson Auto Parts Full time

    Are you passionate about cars? Do you know what it takes to keep a car in top notch condition? If the answer is yes, we may have the perfect job for you! Our Alexandria, ON location is currently recruiting for a Shipper / Receiver. Shipper / Receivers are responsible for the processing of incoming deliveries in addition to preparing our products for...


  • Alexandria, Ontario, Canada CAN-NP-SER Full time

    We are seeking a highly skilled and compassionate Geriatric Care Specialist to join our team at Can-NP-Serv.About the Role:The successful candidate will be responsible for delivering high-quality medical care to Long-Term Care residents, working collaboratively with Medical Doctors to manage complex chronic conditions, and providing educational support to...

  • Az Tanker Driver

    4 months ago


    Alexandria, Canada CANADA CARTAGE Full time

    **Why you’ll love Canada Cartage** An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we...


  • Alexandria, Canada CANADA CARTAGE Full time

    **Why you’ll love Canada Cartage** An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we...

  • Pricing Coordinator

    7 months ago


    Alexandria, Canada Alexandria Moulding Full time

    **SCOPE OF POSITION**: A pricing Coordinator is responsible for determining the appropriate pricing for company products based on a variety of factors. Their duties include conducting market research to learn more about competitor pricing for similar items, reviewing previous sales data and company revenue needs, and deciding a market price for a range of...

  • Medical Clerk

    7 months ago


    Alexandria, Canada Glengarry Memorial Hospital Full time

    Hôpital Glengarry Memorial Hospital (HGMH) is a patient-centred primary care hospital that has been established in Alexandria, Ontario for over 50 years. HGMH provides acute care, complex continuing care, 24-hour emergency services, and rehabilitation to over 23,000 residents every year. Our team includes over 180 staff members, 50 Medical Staff members and...


  • Alexandria, Canada Glengarry Memorial Hospital Full time

    Hôpital Glengarry Memorial Hospital (HGMH) is a patient-centred primary care hospital that has been established in Alexandria, Ontario for over 50 years. HGMH provides acute care, complex continuing care, 24-hour emergency services, and rehabilitation to over 23,000 residents every year. Our team includes over 180 staff members, 50 Medical Staff members and...