Branch Manager, Commercial Insurance

Join to apply for the Branch Manager, Commercial Insurance role at BrokerLink 3 days ago Be among the first 25 applicants Being a part of BrokerLink means you live our values: act with integrity, be respectful of others, have a customer‑driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment. We want like‑minded individuals who want to provide the highest level of customer service and who carry themselves with utmost professionalism. We invest in your success. Your success is our success and our purpose of “we’re here to help people” motivates us to keep attracting amazing talent for the long term. We offer countless opportunities for growth and value each team member. With over 200 offices across Canada, we offer flexible work arrangements. We are looking for a Branch Manager, Commercial Insurance to join BrokerLink and work out of our Edmundston or Bathurst office, on a Permanent FT basis. Employee Promise – Perks Flexible health and dental insurance benefits package Personal Spending amount to invest in your healthy lifestyle RRSP – Registered Retirement Savings Plan with company matching ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching aspect ‘Dress for your day’, dress according to your daily schedule Competitive compensation package with bonus aspect Employee discount program, including Apple, Bell, Rogers and more Paid Time Off (Personal days, Volunteer days, Exam/Study Time, Jury Duty) starting at 3 weeks of vacation per year Working for an employer regularly recognized as one of Canada’s best employers (Kincentric 2024) What the Role Entails Build and lead a highly engaged team Drive growth and deliver a second‑to‑none customer experience Collaborate with management and peers to develop business strategies that deliver outperformance Implement and execute plans by leveraging your team’s talents and skills, and through regional collaboration Contribute to driving growth and brand awareness in your territory by planning and driving marketing initiatives Recruit and staff your team Manage, coach, and develop your team, conducting regular one‑on‑one meetings and managing succession plans Build and execute engagement action plans to motivate staff and keep them informed of changes Ensure quality of service meets expected standards Examine customer experience and implement tools and programs to enhance it Analyze and resolve service and sales problems, following up on escalated issues as required Develop and maintain strong relationships with key insurer partners Prepare and monitor all branch‑level operating and expense budgets The Successful Candidate Will Have Leadership and management experience in insurance brokerage operations Strong track record of leading highly engaged teams across multiple locations Experience leading in a hybrid environment Understanding of the needs of customers (internal and external) Strong communication and negotiation skills Strong team player and collaborator College or university degree in a related area or commensurate work experience Management of projects or initiatives outside of daily responsibilities with multiple stakeholders Analytical and problem‑solving abilities; develops optimal solutions that maximize organizational performance Required to travel within the region as needed We thank all applicants for their interest; only those selected for an interview will be contacted. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength. We want to foster a workplace where all team members and customers feel welcome and appreciated. Discover more about BrokerLink Visit our dedicated webpage: https://www.brokerlink.ca/campaign/discover-brokerlink Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industry Insurance #J-18808-Ljbffr