Desk Appraiser

3 weeks ago

Edmonton, Canada Aviva Canada Full time

Join us as a Desk Appraiser – Building Damage at Aviva Canada, where you will assess and quantify building damage, support emergency mitigation, and coordinate repairs in alignment with industry standards. Overview We are Aviva Canada. By working together, we live our values of Care, Commitment, Community, and Confidence. What You’ll Do Support the Adjuster in creating building damage estimates for claims less than $250,000. Assess building damages using provided scopes and complete estimates in Xactimate and other virtual tools. Provide technical expertise on property damage. Conduct virtual and on‑site inspections to ensure compliance with internal guidelines and quality standards. Stay current on emerging construction practices, standards, and materials. Ensure timely and accurate reporting. Interpret construction plans, drawings, and specifications. Collaborate with specialists, engineers, and project management staff to establish positive working relationships. Assist with dispute resolution when required. Recommend construction and unit cost solutions as necessary. What You’ll Bring Minimum 5 years of residential and/or commercial estimating experience, including in‑depth knowledge of building construction practices. Strong proficiency in Xactimate estimating software (minimum 3 years). Knowledge of property claims adjusting processes. Problem‑solving and analytical skills with strong decision‑making ability. Excellent communication skills to detail complex issues to senior leadership, colleagues, business leaders and external partners. Intermediate proficiency with Microsoft Office (Outlook, Excel, Word). Post‑secondary education or enrollment in the Insurance Institute program (CIP/FCIP). IICRC Standards knowledge is an asset. Adaptability to change in a dynamic, fast‑moving industry. Respectful and compassionate communication. Commitment to customer satisfaction. What You’ll Get Competitive base compensation with eligibility for annual bonus, retirement savings and share plan. Health benefits, personal wellness programs and volunteer opportunities. Career development and professional education support. Competitive vacation package with option to purchase additional days. Employee programs focused on diversity and inclusion. Corporate wellness programs for mental and physical health. We use AI tools to help with recruitment. This is a new position posted internally and externally. Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process. If you require an accommodation, notify the Talent Acquisition Partner in advance. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Management Industry: Insurance #J-18808-Ljbffr

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