Customer Experience Associate

2 weeks ago


Sackville, Canada Scotiabank Full time

Customer Experience Associate - Lower Sackville, NS (30 Hours/Week) Join a purpose‑driven, inclusive, high‑performing team committed to results. As a Customer Experience Associate, you are the face of our branches, helping customers achieve their financial goals. Responsibilities Take a proactive approach to discovering customers’ needs and listening to understand what they are asking for. Process day‑to‑day transactions. Nurture rich, long‑standing relationships. Contribute to the branch’s targets by identifying and fulfilling simple sales opportunities. Be a technology expert, sharing knowledge and introducing clients to mobile banking applications. Required Skills Proven customer service skills through work or community involvement. Professional, friendly and efficient manner. Available to work a flexible schedule. Comfortable in simple sales situations. Strong technical skills and ability to promote digital and self‑service banking options. What’s In It for You? Opportunity to join a forward‑thinking organization surrounded by a collaborative team. Rewarding career path with diverse opportunities for professional development. Internal training to support growth. Commitment to making a difference in communities. Recognition and rewards for high performance; supportive leadership. Competitive compensation and benefits package. Location Lower Sackville, Nova Scotia, Canada Scotiabank is committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. All applicants are considered equal competitors for any job opportunity at Scotiabank. #J-18808-Ljbffr



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