Field Application Scientist, Labbit
4 weeks ago
Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the forefront of advancements in personalized medicine, utilizing advanced genetic sequencing and molecular diagnostic technologies to discover and develop therapeutics, combat cancer, enhance diagnostic accuracy, and improve overall health outcomes.
Semaphore’s culture is about putting people first. We strive to create an environment where individuals feel a connection to our mission, each other and the community. We provide our staff with genuine support for their well-being and enable their best work through autonomy, flexibility and continuous learning.
What We Do
In addition to our expanding business providing expert software services, Semaphore is entering an exciting new phase with our Laboratory Information Management System (LIMS), Labbit. Labbit is the modern and adaptable lab informatics platform, the intelligent Laboratory System of the future. Our platform offers essential infrastructure to biopharmaceutical and clinical genomic laboratories, empowering them to unlock the full potential of genomic science. Labbit's innovative capabilities will propel diagnostics and therapies, leading to enhanced health outcomes worldwide. We are seeking individuals who are captivated by the convergence of software and life sciences and who want to contribute to a purpose-driven team revolutionizing how science shapes human health.
Overview
As a Field Application Scientist for Labbit, a modern scalable LIMS used by leading innovative laboratories, you will be an integral part of our commercial sales team. Drawing upon your experience in life sciences laboratories, you will collaborate closely with prospective customers and our sales team to understand their R&D, manufacturing, or clinical diagnostics objectives. Your role involves assessing how our product aligns with their current and future expectations, standards, and requirements, providing product evaluations and delivering demos. Additionally, you will contribute to defining laboratory workflows, integrating internal instrumentation and external software, developing documentation, and refining support processes.
You must demonstrate a deep understanding of laboratory science and software to excel in this position, effectively conveying Labbit's capabilities and technical intricacies. Your ability to grasp and master our product rapidly is crucial, as you will engage directly with leaders in the biotech and research sectors, as well as top-tier health systems and clinical laboratories. This is an excellent opportunity if you are passionate about advancing clinical genomics, biotech research, and drug development and want to continue to grow your expertise and impact in the field.
Key Responsibilities- Lead new customer demos and product evaluations, including workflow definition, onboarding process and potentially user training
- Manage and resolve customer challenges during customer working sessions
- Where required, escalate technical product issues to the engineering team and work with the engineering to facilitate resolution
- Build support infrastructure and processes, developing documentation and training materials
- Develop and maintain positive relationships with customers
- Analyze support user trends and report back to the product team to help improve the product
- Experience in Life Sciences (Molecular Biology, Genetics, Computational Biology) or related fields with an understanding of next-generation sequencing and genetic variant data gained through education, research and/or direct industry experience.
- Excellent communication skills with experience conducting compelling presentations and educating or teaching various audiences, including prospective customers
- Strong organizational and prioritization skills that ensure project quality and timeliness
- Highly motivated, enjoying working both independently and in a dynamic team environment
- Fast learner with a passion for commercializing software products that truly advance the field of genome interpretation, biotech/research, drug discovery and clinical diagnostics
- Prior experience supporting customers in a highly technical field, demonstrating expert problem-solving and a commitment to customer success
- Experience with scripting languages and SQL querying
- Experience with LIMS integrations
- You’ll begin ramping up on Labbit, learning with stakeholder teams across sales, customer success and product development to understand our product, our customers and the benefits and services offered.
- You’ll partner with our Labbit FAS team for in-depth training on evaluation and demo processes.
- You’ll attend sales and deal review meetings with the sales team
- You’ll have your first one one-on-one one
- You’ll start to understand where your strengths can benefit our teams.
- You’ll experience a company stand-up with the team
- You’ll become familiar with our collaboration tools (Slack, Github, Jira, GSuite, and Confluence) and engaged with our culture and channels
- You’ll focus on understanding customer needs and how Labbit can solve their problems.
- You’ll attend and participate in customer working sessions and start configuring customer demos with assistance.
- You’ll start to be assigned specific tasks for customers
- You’ll begin adding to documentation and processes
- You’ll lead your first customer call and demo.
Semaphore is committed to prioritizing Diversity, Equity, and Inclusion and recognizes that this commitment requires intentional learning and growth. Through our recruitment process and internal practices, our goal is to recognize and incorporate diverse perspectives into our workplace and create an environment where everyone can find a sense of belonging.
#J-18808-Ljbffr-
Field Application Scientist, Labbit
3 days ago
Victoria, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
2 days ago
Victoria, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
1 week ago
Victoria, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
1 week ago
Victoria, Canada Semaphore Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
2 weeks ago
Victoria, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
4 weeks ago
Victoria, Canada Semaphore Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
2 weeks ago
Victoria, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
2 weeks ago
Victoria, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
1 week ago
Victoria, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Field Application Scientist, Labbit
3 weeks ago
Victoria, BC, Canada Semaphore Solutions Inc Full timeSemaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the forefront...
-
Field Application Scientist, Labbit
3 weeks ago
Victoria, BC, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Environmental Scientist
3 weeks ago
Victoria, BC, Canada Semaphore Solutions Inc Full timeSemaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the forefront of...
-
General Opportunity
2 months ago
Victoria, BC, Canada Semaphore Solutions Inc Full timeSemaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the forefront of...
-
Head of Product Management
1 week ago
Victoria, Canada Semaphore Full timeAbout the Opportunity As the Head of Product Management, you will report directly to the CEO, spearheading the strategic direction of our product portfolio. This is an opportunity for you to play a pivotal role in shaping the future of Labbit, working to solve the challenges faced by our innovative customers in the laboratory informatics space. If you...
-
Head of Product Management
2 months ago
Victoria, Canada Semaphore Full timeAbout the Opportunity As the Head of Product Management, you will report directly to the CEO, spearheading the strategic direction of our product portfolio. This is an opportunity for you to play a pivotal role in shaping the future of Labbit, working to solve the challenges faced by our innovative customers in the laboratory informatics space. If you...
-
General Opportunity
2 months ago
Victoria, BC, Canada Semaphore Solutions Inc Full timeWho We Are Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the...
-
Project Scientist
3 weeks ago
Victoria, BC, Canada Fpbc Full time €77,718 - €99,452John (Hybrid)There is one (1) full-time permanent position available. Flexible work options are available; Research Scientist - Silviculture $77,718.15 annually The Ministry of Forests, northeast region offers diverse landscapes and unique learning opportunities. There is opportunity for rapid career growth and the northeast is leading the new way we engage...
-
Marine Biologist
1 month ago
Victoria, Canada GreatPacific Consulting Ltd Full time**Position Description - Marine Biologist / Scientist** **About GreatPacific** **Education**: B.Sc. Ocean Sciences, Marine/Freshwater Biology or related field; or Diploma in Environmental Technology. Registered, or eligible for Registration as a BIT or EP is an asset. **Responsibilities**: - Support regulatory permitting for marine construction -...
-
Sports Analytics Data Scientist
2 months ago
Victoria, Canada KaChan Research Inc. Full time**Data Scientist, Sports Betting R&D Team** **Full Time** **Who are we looking for?** We are looking for a hardworking Data Scientist to join our friendly team of researchers and developers in a full-time position. We hope you will have a passion for sports analytics, strong data science skills, and a creative, persistent approach to problem solving. Key...
-
Toxicology Scientist F/H
2 months ago
Victoria, BC, Canada Minnow Aquatic Environmental, a Trinity Consultants Team Full timeMinnow Aquatic Environmental Services (Minnow), a division of Trinity Consultants, is a leader in Aquatic Environmental Consulting Services, conducting environmental studies in freshwater and marine environments across Canada. We are a firm of scientists and engineers with multidisciplinary expertise (water quality / aquatic chemistry, geochemistry, aquatic...