Senior Pension Plan Coordinator

You are as unique as your background experience and point of view. Here you’ll be encouraged empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world. Job Description As a Senior Pension Plan Coordinator, you’ll play a key role in managing the transition wind‑up and transfer of group retirement plans. This position offers the opportunity to work on pension cases from start to finish, deepening your understanding of Group Retirement Services systems and processes. You’ll collaborate with a range of stakeholders from plan sponsors and advisors to regulatory bodies ensuring every step is handled with accuracy, compliance and care. This dynamic role combines operational precision, project coordination and client service, all while supporting Canadians in achieving their retirement goals. What will you do Manage end-to-end processes related to plan terminations, asset transfers, DCPP wind‑ups and mergers within established service standards. Communicate with Plan Sponsors, Advisors, Business Development and Financial Institutions to ensure smooth and timely execution. Coordinate with internal client teams and shared services partners to complete all required activities accurately. Ensure legislative and regulatory requirements are met within required timelines. Update plan‑level systems and documentation as needed. Provide feedback and collaborate with internal teams to improve processes and strengthen relationships. Actively participate in huddles, problem‑solving discussions and continuous improvement initiatives. What do you need to succeed Strong knowledge of pension plans and related regulations. Understanding of legislative requirements related to plan terminations and transfers. Excellent project management skills and ability to manage end‑to‑end processes. Case management skills and proficiency in managing systems. Strong communication and interpersonal skills for interacting with various stakeholders. Attention to detail and ability to meet service standards and deadlines. Problem‑solving skills and a continuous improvement mindset. Familiarity with process improvement methodologies. Adaptability to handle diverse tasks and cases. Experience in financial services or related field preferred. Bilingualism (French & English both oral and written) required for Quebec. What's in it for you We’re committed to creating an inclusive and respectful environment. Wellness programs that support the three pillars of your health: mental, physical and financial. Participation in the Pension Plan and Stock Ownership Program with company match. Time off giving you the flexibility to focus on the moments that matter – 15 days vacation per year. Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off every five years. Key Skills Compliance Management Microsoft Access Clinical Counseling Financial Concepts Microsoft Publisher Microsoft Word Conflict Management Microsoft PowerPoint Smartsheet Training & Development Epic Project Coordination Salary Range: 58 000 - 93 000 Job Category: Customer Service / Operations Posting End Date: 18/11/2025 Required Experience: Senior IC #LI-Hybrid Employment Type: Full-Time Experience: years Vacancy: 1 We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e‑mail a request to . We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. #J-18808-Ljbffr