Intermediate Claims Adjuster, Bodily Injury

2 weeks ago

Vaughan, Canada CAA South Central Ontario Full time

Intermediate Claims Adjuster, Bodily Injury (ON) Our P&C Insurance Company offers a dynamic professional environment that strives to deliver the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver what is best for the customer. At CAA Club Group of Companies (CCG), we are committed to delivering an exceptional Associate experience. We offer work‑life harmony with an award‑winning wellness program, continuous learning through a robust corporate curriculum, incredible rewards, travel incentives, and a competitive benefits package that includes a defined contribution plan and personal spending account. Position Details As an Intermediate Adjuster – Bodily Injury, you will fully handle automobile and property bodily injury claims of varying complexity. You will investigate, evaluate, negotiate, manage vendor investigations, reserve claims, control expenses, and participate in litigation and mediation when required. What You Will Do Full handle of direct and litigated files Investigate, evaluate, negotiate automobile and property tort loss of moderate complexity Manage challenging coverage claims with tact and professionalism Arrange and manage vendors for investigation (IA’s, surveillance, defence legal, defence medicals) Accurately assess and reserve the claim in line with corporate protocols and guidelines Maintain control of expenses through proactive handling techniques Manage claims in litigation, participate in mediations, pre‑trials and trials Obtain manager approval on claims above authority Who You Are Post‑secondary education or equivalent experience Minimum 3 years experience handling casualty claims Strong organizational, decision‑making, and problem‑solving skills Excellent written and verbal communication skills Ability to identify and analyze coverage issues Expertise in file preparation and negotiation of resolution Knowledge of claims settlement, policy wording, fraud investigations Attention to detail and ability to cross‑reference information Strong general computer knowledge Completion of CIP or working toward designation is an asset Knowledge of handling claims across Canada and US exposures is an asset Vaccination: You must be fully vaccinated as a condition of employment. Our Commitment We are an equal‑opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the AODA. We will provide accommodations to applicants with disabilities throughout the recruitment process. As an organization we are focused on Member safety, which includes the safety and well‑being of our associates. Therefore, you must be and remain fully vaccinated as a condition of employment. #J-18808-Ljbffr

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