Open Jobs Senior Director, DotCA Merchandising

Job Type : Full Time Function : Merchandising Address : 160 Bloor Street East 11th Floor Toronto ON Working Model : Hybrid At Sephora Canada were passionate about finding and sharing beauty in the world. Our constant innovation our ability to see and lead trends and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities in our differences our experiences and in the spirit of our employees. ABOUT THE ROLE The Sr Director Canada Online Merchandising is responsible for managing the Digital merchandising channel for Sephora Canada. This role leads and drives the Sephora online merchandising strategy serving as the foundation for achieving short- and long-term financial sales objectives across and the Total Sephora Canada business. This individual is a key collaborator Inventory Planning Merchandising teams ensuring cohesive strategies and achievement of shared organizational goals. This role demands a visionary leader with a deep understanding of the Canadian e-commerce landscape a passion for beauty and a proven ability to inspire and develop high-performing teams. WHAT YOU WILL DO Online Merchandising Leadership & Strategy Develop the overall Canadian online merchandising strategy collaborate with Brands to build strong short- and long-term growth plans and source what is needed to differentiate the online business. Serve as a strategic advisor to the Canada brick & mortar Merchandising team ensuring online strategies effectively support and amplify in-store initiatives. Collaborate with the US digital Merchandising team on site strategies functional enhancements to implement effectively in Canada Leverage in-depth analysis of online performance to provide actionable insights and recommendations to our brands partners optimizing their performance with Sephora and overall online experience Develop a forward-thinking strategy for sustained growth within the evolving Canadian e-commerce landscape identifying new opportunities and mitigating potential risks. Act as a strategic partner to Category Merchandising Leaders providing guidance and support for brand development strategies that synergize online and offline channels. Financial Planning Establish online sales objectives by World and review / approve brand targets & forecasts. Analyze the online business through online reporting tools (eg : Omniture) proactively providing insights to B&M merchandising partners and Brands; making timely adjustments to online merchandising to optimize sales. Communicate financial goals and review them constantly with merchants planners and marketing partners fostering a data-driven approach to decision-making. Collaboration with cross-functional partners Drive innovation by identifying developing and testing new brands new functionality and expanded assortments for potential expansion on Canada B&M and Partner strategically with the Inventory team to help forecast newness online exclusives limited edition & seasonal buys. Lead and actively participate in cross-functional strategic projects contributing expertise and insights to achieve shared objectives. Team Leadership & Development Lead mentor and develop a high-performing online merchandising team. Foster a culture of innovation collaboration and continuous improvement. Empower team members to take ownership make informed decisions and contribute to the overall success of the online channel. Motivate develop and coach the buying organization with the ability to work alongside individual team members as a day-to-day partner in moving the business forward. Embody Sephora Values : Lead with passion and heart demonstrating a genuine commitment to Sephoras mission and values. Cultivate a growth mindset embracing challenges and seeking opportunities for learning and development. Inspire uplift and celebrate team members and colleagues fostering a positive and inclusive work environment. Interpret and clearly communicate strategic direction to team members ensuring alignment and effective execution of key initiatives. Develop and coach the entire team to ensure category goals are met. Site & E-Mail Merchandising Drive marketing strategies via the website and email for key new product launches and focuses and company product initiatives. Collaborate with Online Marketing to establish strategic priorities for email campaigns and homepage content maximizing impact and engagement. Ensure products are merchandised strategically throughout the site APP Desktop & Mobile. Leverage site analytics to optimize sales and conversion. Determine any opportunities related to app exclusives to drive growth and engagement within this channel. Partner with marketing to drive the creation of compelling site content that will increase traffic conversion and sales. Ensure there is partnership with the Product Production team to optimize site maintenance and functionality delivering seamless user experience. WHAT YOU WILL BRING Minimum 5 years of digital experience including a management level in a top-tier specialty retail or department store environment. Demonstrated expertise in e-commerce (e-retail and / or direct-to-consumer) is mandatory. Strong business acumen with a proven track record of driving profitable growth in a competitive environment. A mature strong leader committed to winning long-term success through an understanding of the market a consistent focus on the customer and a commitment to training and the in-store experience. Proven track record in managing building and nurturing multiple brands as well as a true passion for the respective product category. Possesses exceptional strategic acumen with the ability to develop long-range plans that drive business results while remaining agile and responsive to changing market dynamics even with incomplete information. A results-oriented leader who takes ownership effectively leverages resources and maintains team alignment through clear communication and a focused approach. Demonstrates a proven ability to build strong collaborative relationships across organizational boundaries leveraging both formal and informal networks to achieve results. Exhibits strong decision-making analytical and creative problem-solving skills with a deep understanding of critical success factors within the merchandising function. A proven leader who inspires motivates and develops high-performing teams through coaching mentorship and challenging assignments. Empowers team members fosters a collaborative environment and cultivates a culture of continuous improvement. Demonstrates the ability to work effectively both independently and as part of a team. A proactive change agent who can effectively drive change and influence direct reports and other key stakeholders inside and outside the organization. Internally builds consensus fosters a positive and collaborative work environment and creates a shared vision that inspires commitment and drives positive morale across teams.A confident professional and flexible leader who is open to ideas coming from all areas and levels of the organization but also confident and decisive with the courage of own convictions and the ability to constructively challenge when necessary. WHY YOU WILL LOVE WORKING HERE Youll be part of a unique culture and family of passionate and inspiring individuals. Youll work alongside the best talent in the industry people youll be proud to work with. Youll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities. Youll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity) donations of funds for volunteer time and offering and much more. Benefits you can mix and match depending on your needs. Employee Assistance Program services for those times you need extra support. Access to our program to support your mental financial physical and social well-being Holidays time off Summer Friday hours and flexibility to support work-life balance. And of course theres our incredible swag free product gifts throughout the year and tons of discounts with our brand partners. Key Skills Accounting And Auditing Fiber Learning Development Market Research Brand Communications Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and / or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team. Required Experience : Exec Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr