Operations Specialist
4 weeks ago
Company Overview Community Fire Prevention Ltd (an Onyx‑Fire Family Company) is a modern Canadian company with over 34 years of fire prevention services across Eastern and Western Canada. We pride ourselves on being a trusted leader within the local Fire Prevention industry while providing "next‑level" service through innovative solutions and meaningful connections. Our core values focus on people first, wow every customer, everything is possible, and owning it. Opportunity We are looking for an Operations Specialist to join our growing team in Port Coquitlam. This role oversees scheduled work orders for the week, coordinates service calls, manages technician coverage, reviews hours, and liaises with internal teams, customers, and contractors. Responsibilities Oversee scheduled jobs daily to ensure work is set up for success, including monitoring Technician arrival times and GPS statuses. Confirm all Technicians have a full day of work scheduled; inform Technicians with gaps in their daily schedule that they are on standby for Service Calls. Assign Service Calls as they come in based on priority. Find appropriate coverage if any Technicians call in sick or cannot make their scheduled jobs. Communicate Technician absences with the Payroll Team and ensure time off is entered into HRMIS. Review Critical Jobs for the day and ensure expectations and key information is relayed to the assigned Technicians. Review Service Calls from previous day/evening for completion or outstanding work. Review time logs for Technicians to make sure hours worked are accurate. Conduct customer satisfaction calls. Adhere to and embrace the company’s Core Values and Occupational Health and Safety protocols. Other duties as they may arise. Ideal Candidate Enthusiastic, goal driven, with high attention to detail, strong work ethic, a passion for customer service, and a flexible upbeat team environment that values diversity, inclusion, and respect for all. Key Competencies Excellent telephone skills and office etiquette. Takes initiative and Owns-It Stays flexible and organized in a fast‑paced environment. Exceptional English verbal, written and listening skills. Proficient using computers for a variety of tasks. Ability to prioritize requests effectively. Team player. Eager to learn and succeed. Qualifications 1–2 years experience in a similar role is considered an asset. Experience/knowledge of the Fire Prevention Industry is considered an asset. Proficiency with MS Office Suite (Excel, Word, Outlook). High school diploma or GED. Benefits On‑the‑job training and opportunity for company‑paid education. Career growth and advancement opportunities. Supportive and energetic work environment / family‑friendly culture. Company social events. Benefits package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months. Group RRSP with employer matching program after three months. Contact ComFire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. For questions regarding accommodation or how your unique abilities translate to the role, please contact hr@comfire.ca. While we thank everyone for their interest, only short‑listed candidates will be contacted. Salary: ComFire is located at Port Coquitlam office, Monday through Friday 8am–4:30pm with on‑call phone rotation. Local candidates only. #J-18808-Ljbffr
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Operations Specialist
2 weeks ago
Port Coquitlam, Canada Community Fire Prevention Ltd Full timeDo you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company)., is the place for you! **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada....
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Operations Specialist
6 days ago
Port Coquitlam, Canada Community Fire Prevention Ltd Full timeDo you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (a division of Onyx-Fire)., is the place for you! **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada....
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Operations Specialist
1 week ago
Port Coquitlam, Canada Community Fire Prevention Ltd Full timeDo you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company)., is the place for you!WHO ARE WE?Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire...
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Operations Specialist
2 weeks ago
Port Coquitlam, Canada Community Fire Prevention Ltd Full timeDo you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company)., is the place for you! WHO ARE WE? Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada....
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Operations Specialist: Scheduling
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Port Coquitlam, Canada Community Fire Prevention Ltd Full timeA prominent fire prevention service provider in Port Coquitlam is seeking an Operations Specialist to manage work orders and coordinate service calls effectively. The ideal candidate should possess excellent communication skills, a strong work ethic, and experience with MS Office. This position offers a competitive salary and benefits after three months,...
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Operations Specialist: Scheduling
2 weeks ago
Port Coquitlam, Canada Community Fire Prevention Ltd Full timeA prominent fire prevention service provider in Port Coquitlam is seeking an Operations Specialist to manage work orders and coordinate service calls effectively. The ideal candidate should possess excellent communication skills, a strong work ethic, and experience with MS Office. This position offers a competitive salary and benefits after three months,...
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