Senior Director, Facility

2 weeks ago

Iqaluit, Canada Uquutaq Society Full time
p>We’re a charitable organization committed to providing healthy, safe and dignified housing solutions and supports to the community of Iqaluit, Nunavut. org/

Due to the high demand for our services and for the expertise of our exceptional team, we’re growing, and currently searching for a Senior Shelter Manager to look after two of our core programs.

This is a challenging role in which you’ll oversee our high-barrier services, ensuring they serve the needs of the community and align with our vision and strategy. You'll motivate, inspire and engage your team to deliver high quality service to our clients and the community.

This is an outstanding opportunity to embark on a personal and professional journey in Canada’s North while playing a critical role in addressing our community’s housing and social challenges head-on.

Iqaluit is where nature, community and adventure come together. Whether it's hiking, fishing, or simply enjoying the outdoors, Iqaluit is a haven for those seeking an opportunity for a nature filled lifestyle while embarking on a journey of self-discovery.

In this tight-knit community, you’ll enjoy genuine hospitality against the backdrop of one of Canada’s most breathtaking and unique environments.

Northern Employees Benefits Service (NEBS) which includes health insurance and pension plan.Relocation assistance and a furnished two-bedroom apartment will be provided.
  • Oversees and coordinates the day-to-day operations of a shelter site, including collaborating with Transitional Housing, Food Services and Facilities managers to provide meals, environment and services that meet client needs.
  • Monitors the Men’s Homeless Shelter Program and the Transitional Housing Program, ensuring that outcomes and deliverables meet the requirements of contracts and contribution agreements.
  • Develops metrics and data to track performance and produces program and operational reports and forecasts.
  • Supports Client Service Workers in delivering individual client service, including participating in the on-call rotation.
  • In collaboration with the Program Director, develops and updates the programs, policies & procedures.
  • Manage staff, including hiring, training, coaching, performance management and career development.
  • Oversees and monitor all aspects of the program’s financial administration, including managing, monitoring and reporting on program budgets, variances, forecasting.

Key Qualifications:

  • Post-secondary education in a relevant field.
  • Significant experience providing support to homeless, marginalized and/or indigenous populations.
  • Knowledge of relevant federal and territorial legislation such as labour standards, privacy, residential tenancies.
  • Understanding and knowledge of treatment and supports for individuals with complex social and health needs.
  • Understanding of the oppression and marginalization of the homeless, including an understanding of the effects of colonialization on the health and well-being of Indigenous people.
  • Results-oriented, creative problem-solver able to provide practical advice and guidance and proactively reach solutions to issues.
  • Familiar with Microsoft Office programs, especially MS Outlook, Word, Excel PowerPoint, Teams and social media platforms.
  • Up to date certifications in First Aid/CPR, Food Safe, WHIMIS, Non-Violent Conflict Resolution and Health & Safety Supervisor, or the ability to quickly acquire them.

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