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Senior Applications Analyst, IT

2 months ago

Old Toronto, Canada Mufg Investorservices Full time
In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

Because of demand and growth within the Application team we are looking for a Senior Application Analyst. You will play a crucial role of linking our teams and the IT solutions group.

You Will:

  • Play a key role as part of a global support team covering IT Core Operations Domain.
  • Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during product migration and BAU.
  • Document IT user procedures and requirements around IT Change Management.
  • Document business user procedures and support user training.
  • Support Project Managers in ongoing initiatives related to Public Markets and Business Core Operations Solutions.
  • Development and enhancement of the platforms to increase automation and expand the utilization of features.
  • Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
  • Add value to the business by identifying process constraints and improvements, and have the ability and personality to negotiate and implement these changes.
Qualifications

You Have:

  • A minimum of a college degree in Business or IT related field of study.
  • Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
  • Experience in creating test scripts and methodologies, as well as implementing and executing test scripts.
  • Experience in technical writing/documentation skills.

Preferred:

  • Exposure and understanding of Application/Database infrastructure setup and management.
  • Good working knowledge of MS-Office and MS Visio.
  • Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, SQL Server, Oracle DB.

    Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. however, only those proceeding to the interview stage will be contacted.