Manager, IT Applications

2 months ago

Old Toronto, Canada CareRx Integrated Pharmacy Full time

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 92,000 residents in over 1,500 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have a place for you.

Position Summary

The Manager, IT Applications is responsible for leading a dynamic team of database administrators, database developers, data analysts, Power BI specialists, application support specialists, and senior systems analysts. This role ensures that all application systems meet the business requirements of the organization by overseeing the design, development, support, and optimization of databases, analytics, and application services.

Reporting to the Director of Applications and Data Architecture, the Manager, Applications will work closely with cross-functional teams and external vendors to deliver solutions that enhance data management, reporting, and application performance.

Your Day to Day:

  • Lead, mentor, and manage a team of database administrators, database developers, data analysts, Power BI specialists, and senior system analysts.
  • Foster a collaborative and high-performance culture within the team, ensuring alignment with organizational goals.
  • Define and monitor key performance indicators (KPIs) for the team, driving continuous improvement.

Database & Application Management:

  • Oversee the design, implementation, and maintenance of database systems ensuring their performance, availability, and security.
  • Support enterprise applications and databases in collaboration with the team, ensuring optimal functionality and uptime.
  • Direct the activities related to the administration of SQL servers and database development.

Data Analytics & Reporting:

  • Collaborate with the data analyst and Power BI specialist to provide actionable insights to business stakeholders through data visualization and reporting.
  • Ensure the integration of business intelligence tools like Power BI into the organization's data architecture to support real-time analytics.
  • Support the organization in using data to drive decision-making by providing advanced reporting and analysis.

Project Management & Strategic Development:

  • Work with cross-functional stakeholders to gather requirements, develop project plans, and execute initiatives related to database and application development.
  • Ensure application systems meet compliance, security, and performance standards.
  • Oversee the implementation of new applications, upgrades, and patches in collaboration with the team and other IT functions.

Application Support & Optimization:

  • Provide guidance for the application support specialists to investigate and resolve application-related issues.
  • Identify opportunities for application optimization and performance tuning.
  • Maintain a high standard of documentation for all systems and applications managed by the team.

What You Bring to the Team:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 10+ years of experience in application and database management, with 4+ years in a leadership role managing technical teams.
  • Technical knowledge of database systems using MS SQL.
  • Experience in managing Power BI or similar data visualization tools, along with an understanding of business intelligence processes.
  • Experience with application support and system analysis, ensuring high performance and reliability of business-critical applications.
  • Knowledge of cloud technology (preferably Azure) and an understanding of Agile methodologies.

Work Location:

This is a hybrid position with a requirement to work from our downtown Toronto office for a minimum of two days per week (currently Tuesday and Thursday).

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