Strategic Account Manager

Strategic Account Manager – Metals Join to apply for the Strategic Account Manager – Metals role at Rockwell Automation. Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees worldwide, we drive innovation that improves people’s lives and the planet. Job Description As a Strategic Account Manager – Metals, you will plan and implement sales strategies for specific, existing major accounts, nurture customer relationships, and identify opportunities for growth. Our strategic accounts typically span multiple locations, requiring you to maintain broad relationships with customers, distributors, and the Rockwell geographic team. You will report to the Head of Mining, Metals & Cement – Americas and may work remotely from Toronto, Chicago, or Cleveland. Your Responsibilities Manage a portfolio of strategic customer relationships personally or through a medium to large team of account managers and domain experts. Build and maintain C-level relationships with IT/OT, Engineering, Operations, and sustainability executives. Secure digital operations and annual recurring revenue opportunities. Serve as the voice of the customer and an advocate for Rockwell’s core values across all internal levels. Consult with customer representatives at all organizational levels to identify outcomes and build relationship management plans for complex accounts. Negotiate customer agreements in partnership with commercial colleagues. Lead an internal team to configure complex, tailored product and services solutions. Partner with internal teams to develop new marketing plans and identify new growth opportunities. Build a network of industry executives to obtain market intelligence and identify expansion opportunities. \How You Work Build customer relationships and provide customer‑centric solutions. Apply knowledge of business and the marketplace to promote our goals. Interpret complex, high‑quantity, and sometimes contradictory information. Hold self and others accountable to meet commitments. Develop and deliver multi‑mode communications that convey clear understanding of varied audiences. Build relationship networks inside and outside our organization. Relate openly with diverse groups of people. See ahead to future possibilities and translate them into new strategies. Use compelling arguments to gain the support and commitment of others. Build partnerships and work with others to meet shared goals. Essentials – You Will Have Bachelor’s degree or equivalent years of relevant work experience. Legal authorization to work in the U.S. or Canada (no visa sponsorship). A valid driver’s license. The ability to travel locally 50% of the time to customers. Preferred – You Might Also Have 5+ years of experience in account management, technical sales, industrial distribution, or an engineering firm. Prior experience working with all levels of large‑project customers, including executives, management, plant engineers, and machine builders. Prior experience working in the heavy metals industry. What We Offer Health Insurance (Medical, Dental, Vision) 401(k) Paid Time Off Parental and Caregiver Leave Flexible Work Schedule (customizable with your manager) >Employee Assistance Program (EAP) Retirement plans, RRSP/TFSA matching, and employer‑paid pension. Fitness Reimbursement Program Volunteering Time Off Compensation For this role in the United States, the Total Target Compensation ranges from $158,000 to $237,000, of which 60% is base salary and 40% is variable. Actual pay will be based on factors such as skills, knowledge, education, and experience. Equal Opportunity Employer We are an Equal Opportunity Employer including disability and veterans. Accessibility If you are an individual with a disability and need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899. Hybrid Work Policy Employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Automation Machinery Manufacturing #J-18808-Ljbffr