Manager, Market Development Representative

Manager, Market Development RepresentativeCompany OverviewDocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, DocuSign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using DocuSign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you’ll doThe Sales Manager, Market Development will possess the ability to manage and motivate a team of Market Development Representatives (MDR) to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold MDRs accountable for their activities and results as well as lead by example. The team Manager, Market Development will work directly with MDRs to improve cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, and overall prospecting effectiveness. They will work with the Director of Market Development to increase efficiencies and processes within the department. This team Manager will mentor each MDR individually while also building a strong, cohesive, collaborative team that is responsible for supplying qualified leads to DocuSign Account Executives.This position is a people manager role reporting to Director, MDR.ResponsibilitiesTake ownership of the delivery of pipeline requirements for the supported regionDemonstrate a set of demand generation activities to meet defined regional pipeline generation targetsPartner with the recruitment team to hire and onboard new talent for the sales teamSupport and encourage the personal development plans for each team memberDrive structured and consistent mentorship to the teamEnsure that the team is enabled on campaigns, promotions and messaging, both industry and competitive, to targeted industries, segments and accountsEngage your sales development team in relevant demand generation actions through consistent communication and results analysisAnticipate issues through reporting and data analysis, SFDC lead queue managementPromote the best use of demand generation tools within sales teams and sharing standard processes between countries and teams (i.e. Outreach, Eloqua, SFDC)Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation).Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position\'s job designation depending on business needs and as permitted by local law.What you bringBasicBA/BS degree or equivalent sales related experience5+ years of management experience leading a software sales team in a quota carrying rolePreferredPrior experience in the SaaS industryQuota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, and closing new business as well as and not limited to growing an existing install basePrior experience developing and maintaining business, sales, and vertical market plans as well as negotiating and closing complex dealsTrack record of building, coaching and enabling a rapidly growing teamStrong verbal and written communication skills, including excellent reporting (CRM) and forecasting skillsDriven, enthusiastic and hard-working natureAbility to form strong business relationshipsLife at DocuSignWorking hereDocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.AccommodationDocuSign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.Applicant and Candidate Privacy Notice #J-18808-Ljbffr