Vendor Management Office Director, Deloitte Global Deloitte Technology

1 week ago

Kitchener, Ontario, Canada Deloitte Canada Full time

Job Type: Permanent
Work Model: Remote
Reference code: 128940
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Edmonton, AB; Halifax, NS; Kitchener, ON; Ottawa, ON

What will your typical day look like?

Reporting directly to the Managing Director, Vendor Management Office (VMO), this Director-level role will lead the technology Vendor Management Office across a global organization. The VMO leader will be responsible for end-to-end technology vendor management, and accountable for the total health of the Global VMO, as well as for a combination of IT vendor contract, performance, relationship, and risk management. This role will also define, facilitate and drive enforcement of policy and processes associated with vendor management functions, including collaboration with businesses, member firms and stakeholders across the globe necessary to get things done.

Key Responsibilities

Operational/budgetary:

  • Plans operations for 30+ global shared services and technical teams.
  • Manages operational budget covering staffing and related expenses and funding for process improvement, cost optimization and automation.

Strategic:

  • Provide leadership and set the strategic direction, mission and vision of the Deloitte technology vendor management office (VMO), and vendor management capabilities in alignment with the strategic and operational objectives of the technology organization and the broader enterprise.
  • Develop organizational design and functional roles and responsibilities for technology vendor management office.
  • Set the strategic priorities for the VMO in alignment with IT and strategic and operational objectives.
  • Drive vendor management reporting and metrics with vendor management scorecard and KPI metrics.
  • Provide assistance to procurement to optimize the cost-effectiveness of negotiations and ensure compliance of negotiated agreements to established vendor management policies and practices.
  • Guide and influence senior leadership vision and decisions across all business areas and MFs and serve as trusted advisor on vendor management.

Operational:

  • Establish and/or approve internal and external policies, standards and processes for vendor interaction.
  • Manage the maintenance/enhancement of tools for use in vendor management, including vendor tracking, analytics and performance management tools.
  • Serve as the leadership-level point of contact between the vendors and internal customers consuming vendor services and solutions.
  • Manage the collection, consolidation and communication of reporting and data on vendor contracts, performance, risk and relationships to key stakeholders and vendors.
  • Coordinate with asset management resources, where applicable, to assist in the management and tracking of software/hardware assets and consumption of cloud-based entitlements.

Relationship Management:

  • Collaboration with internal stakeholders — including IT and business resources, sourcing and procurement.
  • Serves as a trusted advisor to global technology leaders as well as vendor stakeholders of the Deloitte.
About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world.

Education & Experience
  • Education: bachelor's degree with Masters or MBA preferred.
  • Years of Experience: 10+ years of sourcing or IT Project management experience.
  • Minimum of 6 years managing teams.
  • Minimum of 5 years operating at the Director level.

Other Qualifications

  • Demonstrated ability to meet deadlines and manage related risks.
  • Strong situation leadership instincts and abilities.
  • Ability to manage and work with culturally and geographically diverse populations.
  • Ability to lead and drive virtual teams.
Total Rewards

The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada.

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