Client Manager/Accounts Senior

2 weeks ago

Montreal, Canada ServiceNow Full time
p>Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We dream big together, supporting each other to make our individual and collective dreams come true. p>

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Job Description

As a Senior Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers during these projects.

  • Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects.
  • Provide weekly/monthly, quarterly updates to the customer as well as to internal executive teams.
  • Manage each phase of the project and be able to navigate the cross-functional team, both internal and external.
  • Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project.
  • Prior experience with implementing or supporting ServiceNow products in an Enterprise.
  • Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting.
  • Demonstrated experience in leading key projects, including strategic customer programs from inception to successful roll-out and beyond.
  • Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes.
  • Ability to gather and analyze data to understand the pros and cons of different decisions and options.
  • Ability to communicate abstract ideas clearly and independently manage complex project objectives.
  • Facilitation skills in leading and planning meetings, reviews, and retrospectives.
  • BS/BA degree in computer science, engineering or related discipline preferred.
  • Fluent in French and English Preferred.
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.p>

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

  • Senior Digital Account Manager

    3 weeks ago

    Montreal, Quebec, Canada Evolving Web Full time

    We are seeking a highly skilled Senior Digital Account Manager to join our team at Evolving Web in Montreal. As a key member of our leadership team, you will be responsible for leading the growth and retention of our client relationships, driving excellence in client deliverables, and overseeing client communications and negotiations.The ideal candidate will...

  • Manager/Senior Manager, Technical Account Management

    1 month ago

    Montreal, Canada ENGINEERINGUK Full time

    h3>Senior Manager, Assurance and AccountingInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. p>Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and financial reporting...

  • Manager/Senior Manager, Technical Account Management

    3 months ago

    Montreal, Canada Craig Keen Despatie Markell LLP Full time

    h3> Senior Manager, Assurance and Accounting Job Category: Assurance & Accounting Requisition Number: SENIO008345 Posted: May 8, 2024 Full-Time Locations Showing 1 location Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. p> Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse...

  • Senior Client Growth Manager

    3 weeks ago

    Montreal, Quebec, Canada CA001 Marsh Canada Limited Full time

    We are seeking a talented individual to join our Client Relationship Management team at CA001 Marsh Canada Limited, as a Senior Client Growth Manager. This role will be based in Montreal, with a requirement of working at least three days a week in the office.The ideal candidate will be responsible for growing satisfied client relationships, acquiring new...

  • Manager/Senior Manager, Technical Account Management

    6 days ago

    Montreal, Canada MNP Full time

    h3>Senior Manager, Assurance and AccountingJob Category: Assurance & AccountingRequisition Number: SENIO008345Posted: May 8, 2024Full-TimeLocationsShowing 1 locationDescriptionInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. p>Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse...

  • Senior Accounting Professional

    4 weeks ago

    Montreal, Quebec, Canada ENGINEERINGUK Full time

    Senior Accounting ProfessionalOverviewAs a Senior Accounting Professional at ENGINEERINGUK, you will play a key role in leading our Assurance & Accounting team. With a diverse team of professionals, we are dedicated to delivering exceptional services to our clients in a rapidly evolving business landscape.Key ResponsibilitiesLead client-facing engagement...

  • Senior Account Manager, Cybersecurity

    2 weeks ago

    Montreal, Canada iON United Inc. Full time

    p>iON is always on the lookout for talented individuals who excel at their craft.Tell us about yourself to be added to our contractor placement or iON Team candidates list.iON United Inc. is one of Canada’s most trusted cybersecurity solution providers. Founded in 2003, our experienced team delivers best-in-class advisory, technology, and managed services...

  • Senior Accounting Manager

    3 weeks ago

    Montreal, Quebec, Canada Moment Factory Full time

    Job OverviewAt Moment Factory, we are seeking a highly skilled Senior Accounting Manager to join our team. This is an exciting opportunity for a motivated individual to lead our accounting department and contribute to the company's growth and success.

  • Senior Fund Accountant

    1 month ago

    Montreal, Quebec, Canada State Street Corporation Full time

    Job SummaryWe are seeking a highly skilled Senior Fund Accountant to join our team at State Street Corporation. As a Senior Fund Accountant, you will be responsible for the preparation, analysis, and reporting of investment and fund performance data for global real estate funds and affiliated entities.Key Responsibilities• Maintaining the general ledger...

  • Senior Client Development Manager

    3 weeks ago

    Montreal, Quebec, Canada undisclosed Full time

    Job Summary: We are seeking a highly skilled Senior Client Development Manager to join our team at undisclosed. As a key member of our sales team, you will be responsible for developing new accounts and supporting existing ones in Ottawa, Ontario.#### Key Responsibilities:- Conduct ongoing office sales calls to ensure continued support for our products.-...

  • Bilingual Senior Client Services Professional

    4 weeks ago

    Montreal, Quebec, Canada CA001 Marsh Canada Limited Full time

    Bilingual Senior Client Services ProfessionalAs a highly skilled Bilingual Senior Client Services Professional, you will be responsible for managing and prioritizing account workload to maintain service standards and high-quality outcomes. You will oversee the day-to-day operational activity of a book of accounts and proactively manage the administration of...

  • Senior Manager, Assurance and Accounting

    6 months ago

    Montreal, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.  Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding...

  • Senior Director

    1 month ago

    Montreal, Canada Royal Bank of Canada Full time

    h3>Senior Manager, Special Loans and Advisory ServicesJob SummaryWhat is the Opportunity? As part of the Group Risk Management team, the Senior Manager, Special Loans and Advisory Services will report to the Director, Special Loans. The Senior Manager will contribute to strategic business priorities by successfully creating and retaining survivors,...

  • Senior Accountant

    2 months ago

    Montreal, Canada Dehumidified Air Solutions Full time

    Dehumidified Air Solutions (DAS) a manufacturing company specialized in HVAC located in Ville Saint Laurent is currently searching for a Senior Accountant to join our team.We are looking for a dynamic individual with strong analytical skills who will assist the finance department.Here is a summary of functions:Assist Accounting Manager with various...

  • Senior Accountant

    4 weeks ago

    Montreal, Canada Randstad Canada Full time

    Our client is hiring and looking for the next addition to their team. The Senior Accountant will play a crucial role in managing the company’s financial records, ensuring compliance with accounting standards, and providing accurate financial reporting. The Senior Accountant position requires a strong analytical mindset, excellent communication skills, and...

  • Senior Client Services Manager

    2 weeks ago

    Montreal, Quebec, Canada Richter Full time

    About RichterRichter is a leading financial services company that offers a comprehensive range of investment solutions to clients. Our team of experienced professionals is dedicated to providing exceptional client service and support.Job SummaryWe are seeking a Senior Client Services Manager to join our team in Montreal, Canada. This role will be responsible...

  • Senior Account Manager, Commercial Banking

    5 months ago

    Montreal, Canada Banque Nationale du Canada Full time

    A career as a Senior Account Manager, Commercial Banking at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied duties will help you rapidly become the go-to resource person to your clients for their financial projects. Your ro

  • Senior Account Manager

    3 weeks ago

    Montreal, Canada Tbwa ChiatDay Inc Full time

    Reporting to our Senior Manager, Customer Success, Azelie Pouliot, we are seeking a Senior Account Manager who will serve as a trusted advisor to our expanding portfolio of clients. Your mission will be to drive client success through strategic management of renewals, retention, and engagement initiatives, while identifying and nurturing long-term growth...

  • Manager/Senior Manager, Technical Account Management

    1 month ago

    Montreal, Canada BTA Full time

    p> Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and financial reporting landscape. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada....

  • Accounting - Senior Project Accountant

    2 months ago

    Montreal, Canada The Maples Group (Financial Services) Full time

    h3>Position:Senior Financial Accountant The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and...