Lead, Provider Engagement and Adoption

Salary

The salary range for this position is CAD $45.46 - $65.35 / hour Job Summary

Are you a clinician with a passion for improving healthcare in digitally enabled environments? Are you looking for an opportunity to be at the leading edge of a rapidly evolving field?

Fraser Health is leveraging technology and innovation to continuously improve the quality, consistency, and safety of our patient care. We are laying the foundation for digital transformation with a fully electronic health record and embarking on a journey to implement MEDITECH Expanse across the region. We are leveraging digital and virtual innovations to simplify health system navigation and improve access to health care, and we are

finding practical ways to incorporate artificial intelligence into practice.

On this digital transformation journey, we are looking for a clear, caring, and courageous leader to work closely with our providers (physicians, nurse practitioners, and midwives) and medical leadership to bridge the gap between clinical practice and innovative digital solutions. As a Provider Engagement and Adoption Lead, you will leverage your clinical expertise to support the implementation, adoption, and optimization of cutting-edge health technologies, ensuring they meet the needs of providers. Your insights will directly influence the development of our electronic health records (EHR), clinical decision support systems, and more – helping improve care delivery, streamline workflows, and enhance patient outcomes.

In this role, you will work closely with multidisciplinary teams, including clinical leaders, IT professionals, data scientists, and operational leaders to ensure technology is effectively integrated into day-to-day clinical practice. Your leadership will be crucial in ensuring that the voice of providers is heard and that technology solutions align with our digital health strategic objective of providing a frictionless provider experience.

We are currently hiring for a

Relief Full Time

position based out of Central City Tower,

Surrey, B.C . This position is available until October 2025 or until return of incumbent.

Here are more reasons for you to apply: A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields. Opportunities for leadership and management roles are available as you advance within the organization. A chance to create a difference every day in the world of health care. Take the next step in your career and make a difference in the communities we serve Apply today, so we can continue the conversation.

We value diversity in the work force and seek to maintain an environment of respect, caring and trust.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Reporting to the Project Director, Integrated Plan of Care (IPOC), the Lead Provider Engagement and Adoption is an integral leader to achieve adoption, evaluation and ongoing quality improvement deliverables. This role will work collaboratively with local physician champions and ACMIOs to identify solutions for clinical, operational, and financial requirements through all stages of design, configuration, validation, and testing of the Advance digital solutions under CMIO. The Lead will support ongoing physician engagement, readiness, and evaluation/outcome measurement. This will ensure that the clinical information system adoption strategy renders the intended benefits with respect to utilization at the direct care level, improved patient care and health outcomes, is aligned with leading clinical practice standards, and enacts the Advance vision into all aspects of the transformational learning, evaluation, and sustainment strategies.

Responsibilities

Leads and supports the strategy and change management initiatives to support provider practice in the adoption of Meditech Advance, in alignment with the strategic road map for Digital Health transformation. Provides oversight and recommendations to provider change management efforts and guidance on engagement strategies. Focuses on quality of providers’ experiences; supports CMIO efforts in providers engagements around adoption of Meditech Expanse. Liaises with local physician champions and ACMIOs to identify clinical, operational, and financial requirements. Leads and supports cross-functional teams and designated provider experience liaisons, sets priorities, assigns work and monitors to ensure teams meet deadlines and objectives. Supports translation of provider requirements into technical and workflow-based solutions. Acts as a change agent/escalation point for clinical issues and constraints relevant to providers, in the identification, development, planning, implementation, and sustainment of clinical informatics strategies in support of quality patient care and professional practice. Facilitates solution finding to improve technical systems, work processes, and providers experience. Directs and coordinates the completion of core deliverables to ensure they are of high quality. These deliverables include, but are not limited to: • Physician engagement strategies including change management/adoption plan; • Program evaluation strategy, plan and summary reports; and • Outcomes and compliance (e.g., CPOE monitoring) reports. Leads communications with providers and provider groups via various channels.

Qualifications

Master's degree in Nursing, Health Sciences Professional field, Clinical Informatics, or related discipline, plus five (5) to seven (7) years' recent, related experience in project management experience in a complex health care setting required; a clinical background and health informatics experience strongly preferred.

COMPETENCIES Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities: Demonstrated experience with Meditech Expanse or equivalent healthcare information system. Experience working with physicians and clinicians in relevant clinical setting. Resourceful; well organized; systematic analysis; strategic and critical thinking; attention to detail; leadership and management skills. Demonstrated ability to exercise tact, good judgment and initiative; deal with frequent and random changes; and make decisions regarding a wide variety of complex business matters. Demonstrated ability to use database, spreadsheet, and word processing software at an advanced level.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.

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