Senior Security Manager
2 weeks ago
JOB SUMMARY:
Our Senior Security Manager will report to the Senior Regional Security Manager for Vancouver, BC. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.
The Senior Security Manager will meet or exceed all established operations goals to ensure contract compliance while ensuring all company processes are followed. Retaining and developing successful employees through proper training will also be a part of this person’s responsibility.
Benefits:
Depending on experience, Securitas will offer a starting salary of $120K, in addition to a full benefits package.
Essential duties and responsibilities:
Strategic Vision and Business Operation Goals - Establish weekly, monthly, and quarterly operations goals in support of the contract business plan. Provide regular updates to senior leadership on operations goals in terms of achievement/progress via Salesforce reports, metrics, or other tools. Review all relevant reports to increase efficiency and productivity. Exhibit strong collaboration with all functional departments to achieve business goals. Strategic involvement in company and client programs, initiatives, committees, and task forces. Provide leadership oversight and guidance with direct reports to achieve goals.
Performance Management - Recruit, hire, and retain operations professionals through proper coaching and performance management. Establish performance goals for the security teams and continuously monitor progress. Ensure direct reports are properly managing the performance and development of security personnel, including, but not limited to the completion of performance reviews, development plans for security guards, and potential Performance Improvement Plans for employees showing negative trending performance. Timely completion of all performance management processes for direct reports.
Training & Development - Identify team performance gaps and development areas and offer solutions to narrow the gap. Ensure all individual required training is completed, with a heavy emphasis on professional development and supporting processes. Provide leadership supervision in the development and execution of customized training and improvement processes for operations functions. Conduct regular staff and team meetings to discuss goals and strategy, celebrate successes, and share best practices. Maintain extensive knowledge of complex industry standards, current security issues, and technology and update managers on risks and threats that could impact the cluster and provide recommendations for proactive solutions and best practices.
Customer Service - Ensure 100% customer satisfaction through excellent and frequent client engagement. Lead by example in working with various other internal departments to resolve challenging customer service-related issues timely. Must be knowledgeable of the market, industry trends, competitors, and demographics to be successful in setting overall operations and customer strategies.
Other responsibilities:
- Manage daily Security Guard operational staffing requirements and administrative functions, meeting business goals and objectives for assigned locations.
- Conduct quality assurance inspections, monitor, and manage the Security Guards in the assigned region.
- Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders.
- Serve as Securitas’s Regional contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time.
- Oversee the training and operational employment of Field Supervisors and Security Guards.
- Ensure the highest standards of conduct, appearance, performance, and training are being always met.
- Keep the Senior Regional Security Manager apprised of contract performance by accurately communicating the status of compliance and identifying any deficiencies in a timely manner.
Qualifications:
- Excellent verbal and written English comprehension.
- A degree or college diploma in Criminal Justice, Business Administration, or a related field is an asset.
- Must have Minimum 3 – 5 years of professional‐level experience. Plus, prior security experience and/or Law Enforcement and/or unionized environments may be an asset.
- Experience in scheduling, operations, or other functions of the security industry is a plus.
- Current provincial driver’s license, clean driving record, and ability to safely operate a Company vehicle required.
- Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
- Demonstration of strong customer service orientation required, with the ability to effectively resolve client issues in a professional and service‐focused manner and to de‐escalate situations before they become hostile or unpleasant required.
- Outstanding verbal and written communication skills are required including the ability to write effective and concise reports in neat, legible handwriting.
- Must have a high level of technological acumen or mastery of Microsoft Office software, Salesforce, HRIS Platforms, and other web-based management platforms.
- Professional, articulate; and able to use good independent judgment and discretion.
- Ability to effectively enforce post orders, security standards, and company policies equitably and consistently.
- Experience in hiring, developing, motivating, and retaining quality staff.
- Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
- Incumbent must be available to work outside the normal shift schedule on an as‐needed basis and must be accessible by phone 24/7 for emergency response.
#AF-WesternCanada
#J-18808-Ljbffr-
Vancouver, Canada Securitas Security Services USA, Inc. Full timeJOB SUMMARY: Our Senior Security Manager will report to the Senior Regional Security Manager for Vancouver, BC. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections. The Senior Security Manager will meet or exceed...
-
Vancouver, Canada Securitas Security Services USA, Inc. Full timeJOB SUMMARY: Our Senior Security Manager will report to the Senior Regional Security Manager for Vancouver, BC. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections. The Senior Security Manager will meet or exceed...
-
Vancouver, Canada Securitas Security Services USA, Inc. Full timeJOB SUMMARY: Our Senior Security Manager will report to the Senior Regional Security Manager for Vancouver, BC. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections. The Senior Security Manager will meet or exceed...
-
Senior Cybersecurity Program Manager
5 days ago
Vancouver, British Columbia, Canada Kobalt Security Inc. Full timeSalary: 80k - 100k annual Are you looking for an opportunity that will help develop your career within the technology industry?We're looking for a Senior Cybersecurity Program Manager to join our team and contribute to our next phase of expansion. As our Senior Cybersecurity Program Manager, you will serve as the crucial link between our clients and Your...
-
Senior Cybersecurity Program Manager
5 days ago
Vancouver, Canada Kobalt Security Inc. Full timeSalary: 80k - 100k annual Are you looking for an opportunity that will help develop your career within the technology industry?We're looking for a Senior Cybersecurity Program Manager to join our team and contribute to our next phase of expansion. As our Senior Cybersecurity Program Manager, you will serve as the crucial link between our clients and...
-
Graveyard Security Manager
1 month ago
Vancouver, Canada BLACKBIRD SECURITY INC Full timeBlackbird Security Inc. is currently seeking a highly skilled and motivated **Graveyard Security Manager **to join our operations team in **Vancouver, BC.** **Role Summary**: As the Graveyard District Manager, you will play a crucial role in overseeing the security operations within your assigned district, reporting directly to the Regional...
-
Vancouver, BC, Canada Securitas Security Services USA, Inc. Full timeJOB SUMMARY: Our Senior Security Manager will report to the Senior Regional Security Manager for Vancouver, BC. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections. The Senior Security Manager will meet or...
-
Security Systems Installation Technicians
2 weeks ago
Vancouver, British Columbia, Canada Fusion Security Full timeDo you have a passion for personal growth and are seeking an employer that wants to invest in your future? Fusion Security is hiring security professionals who have an advanced security systems skill set. The ideal candidate aspires to obtain an opportunity where dedication, exceptional performance and a positive attitude will be rewarded financially...
-
Manager, Security
1 week ago
Vancouver, Canada BC Hydro Full timePowered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and...
-
Vancouver, Canada Paladin Security Full timeSecurity Programs Manager - Critical Infrastructure **POSITION OVERVIEW**: This position is responsible for managing a large critical infrastructure client and all aspects of Paladin business within that portfolio. This includes not only being a tiered point of client contact, but also managing the security team that works within the portfolio. The Security...
-
Area Security Lead
4 weeks ago
Vancouver, Canada Paladin Security Full timeArea Security Lead **SCOPE**: The Area Security Lead (ASL) is responsible for overseeing security operations in support of Integrated Protection Services (IPS) within a Healthcare Portfolio. This includes developing and maintaining security policy and procedures, developing and coordinating implementation strategies to support the program, evaluating the...
-
Security Guard
1 month ago
Vancouver, Canada Paladin Security Full timeSecurity GuardPaladin Security: Making the World a Safer and Friendlier Place because we CARE!YOUR NEXT OPPORTUNITYIf you’re someone with a passion for security, law enforcement, lending a helping hand, making a difference in your community, and looking for a great opportunity with a company that cares about your career, we want to hear from you. We are...
-
Security Guard.
1 month ago
Vancouver, Canada Paladin Security Full timeJob Skills / Requirements Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! YOUR NEXT OPPORTUNITY If you’re someone with a passion for security, law enforcement, lending a helping hand, making a difference in your community, and looking for a great opportunity with a company that cares about your career, we want...
-
Senior Alarm Technician
2 weeks ago
Vancouver, Canada Provident Security Full timeProvident is a Vancouver based company and we are looking to hire a skilled and experienced Senior Security Alarm Technician. WE OFFER: Highly competitive salary Optional flexible work week* Company vehicle, cell phone, laptop and all the required tools to get the job done Great work environment Extended health benefits Free home alarm monitoring ...
-
Senior Security Engineer
4 days ago
Vancouver, Canada Django Rest Framework Full timeSuper.com is hiring a Remote Senior Security EngineerAbout Super.comWe started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s...
-
Event Security
1 month ago
Vancouver, Canada Accent Security Limited Full time**Job Title: Concert Backstage Security Officer** **Position Overview**:A Concert Backstage Security Officer ensures backstage safety during concerts and events. Responsibilities include access control, asset protection, and emergency response. **Key Responsibilities**: **Access Control**:Monitor backstage access. Verify individual identities. **Crowd...
-
Manager, Security
1 month ago
Vancouver, Canada Canucks Sports & Entertainment Full time**Title**:Manager, Security **Department**:Event Services **Reports To**:Senior Director**, **Event Operations & Security ***: The Manager, Security is responsible for developing and managing the company’s overall safety and security and arena parking plans. Providing guidance and leadership to the security team, this role directly supervises event...
-
Cyber Security Consultant
1 month ago
Vancouver, Canada Lightship Security Full timeHighlights of the Job Lightship Security is a market leader in standards-based IT product security certification. We work with leading edge technology vendors from around the world to evaluate and test their products against various cyber security standards such as Common Criteria and FIPS 140. We are committed to creating real world value through continued...
-
Security Officer
1 month ago
Vancouver, Canada CMI Concierge & Security Inc. Full time**Part-time Security Guard graveyard for Residential Property** - A strata property in Richmond seeks a part-time Security Guard for graveyard shifts to provide customer service to its residents, and assistance to the strata council and property manager. **Shifts are weekends overnight plus one weekday** **Qualifications and Skills**- have a positive,...
-
Manager, Security
4 weeks ago
Vancouver, Canada Canucks Full timeTitle: Manager, SecurityDepartment: Event ServicesReports To: Senior Director, Event Operations & SecurityPosition SummaryThe Manager, Security is responsible for developing and managing the company’s overall safety and security and arena parking plans. Providing guidance and leadership to the security team, this role directly supervises event security...
