IT Systems Analyst and Technical Support

1 month ago


Montreal, Canada Banque Nationale du Canada Full time
p>Area of Interest: Information technology

This position supports Electronic Trading and Market Making at National Bank Financial Group.

As a ULL Network Analyst / Electronic Trading Analyst, you will work with our developers, quants, traders, and technology experts to implement, test, and continuously deliver new features and products to our customers.

Responsibilities
  • Performing network support and analysis in a multi-site, multi-server complex environment focused primarily on Arista Layer 3 switches, Arista layer 1 switches, Corvil, proprietary FPGA and related technologies
  • Configure, install, and maintain LAN/WAN infrastructure, network security, and servers
  • Implement networking projects and collaborate with vendors to meet service objectives
  • Create and maintain documentation detailing connectivity to financial exchanges and third-party vendors
  • Monitor and address IT security issues (PCI/SOX compliance)
  • Perform daily maintenance, tuning, and health checks of systems and infrastructure
  • Automate configuration, monitoring, and alerting via scripting
  • Participate in disaster recovery planning and testing
Technical Support (35%)
  • Provide after-hours support for mission-critical systems
  • Troubleshoot and resolve escalated issues and maintain system uptime via Jira
Administrative Tasks (10%)
  • Manage vendor quotes, statements of work, and invoice reviews
  • Ensure maintenance agreements are current
Your Team

The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

You’ll report to the Senior Manager.

We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work (remote and in the office) environment along with a flexible schedule that you can adapt to your needs.



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