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Service Delivery Manager

2 months ago


Saint John, Canada TalentWorld Full time
Service Delivery Manager

TalentWorld is recruiting a Service Delivery Manager for a full-time and permanent position. As a Service Delivery Manager, you'll be at the forefront of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of collaboration, you'll play a pivotal role in our continued success.

What’s In It For You

  • Salary: $70,000 per year
  • Paid vacation
  • Medical and dental benefits
  • Training is provided to help you grow your skills
Service Delivery Manager Responsibilities:

  • Conduct and supervise daily operations to meet productivity targets and quality standards.
  • Develop and implement streamlined processes to enhance efficiency.
  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  • Foster a culture of teamwork, accountability, and continuous improvement among team members.
  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
  • Coach staff on how to improve performance and develop new skills in a positive manner.
Service Delivery Manager Qualifications:

  • Post-secondary education or equivalent work experience.
  • A minimum of 1-3 years of direct management experience.
  • Strong leadership skills with a track record of building high-performing teams.
  • Exceptional analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • A strategic mindset with the ability to drive results in a dynamic environment.

We know a resume doesn’t tell the whole story. Even if you don’t think you checked all the boxes, let's talk.

Interested in Service Delivery Manager role?

Accommodation is available upon request to support your participation during all stages of the recruitment process.

TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply. #J-18808-Ljbffr